Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
nope to heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not up to my standards for use. They are so heavy they fall out so much. And connectivity is not good.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Thank you, JLab Audio Customer Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was low quality and they were to bulky for my wife’s and myself. They were also uncomfortable to wear. I had to return them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Earbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out when talking. Not a good earbud. Do not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Cheap price cheap quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left side did not work since first second I used it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you paid for definitely. The sound is weak and the base is not good. Used it for a week and I’m unsatisfied.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Order months in advance if you need them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes several weeks to ship… its been 2 weeks and item has yet to leave the store
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are just okay. They are good for the price, not very loud, and they are challenging to adjust the sound.
No, I would not recommend this to a friendJust ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are hard on my ears.. they barely stay in
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Rochelle, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
#TeamJLAB
Wouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are a piece of junk. They do not stay charged I've only had them for a few weeks and the store will not take them back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds will not consistently connect to my devices.
No, I would not recommend this to a friendTray
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were horrible! I couldn’t hear and they kept falling out my ears
No, I would not recommend this to a friendFirst Pair Didn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return these because the left earmuffs would not work. I exchanged them for a blue pair and they work great.
I would recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. I feel I wasted my money. The battery life is very short. The sound quality is not good at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are very sorry to hear this but will make it right. Please reach out to our support team for help. -JLab
Not a good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first they worked well now they don't work at all. I bought them on July 10th it is July 31st and mow the stopped working.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were returned after two days of use. They did not easily pair to my iphone. The battery also seemed to drain fast.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab Audio
Terrible sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these and returned them the next day. Sound was terrible. Only redeeming thing was the color and comfort.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry we couldn't help you before you returned them. If you buy another JLab product in the future please know that our support team will always make any issue right. -JLab
Alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The works perfectly they are not the best probably they should cost less
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of having them, they stopped charging.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
- Pros mentioned:Sound quality
Clear sound, poor connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean sound in general, but skips when playing audio from any online streaming service.
No, I would not recommend this to a friend Basic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good but not the best. I lost mine so I am here to buy more
I would recommend this to a friend