Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
I want a refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great at all. Makes your ear hurt. I want to return and get my money back to be honest.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Spend the money and get a decent pair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t stay connected to my iPhone. I got what I paid for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Low cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess for the price it was okay, but I was looking for something a little better. I returned them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry these didn't meet your expectations and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio
Bad Choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. not happy with this purchase. I bought these headphones for the price.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buds didn’t work, could hear out of the buds. Save your $
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F8-4:30pst. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Dont bother. Waste of money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Buds wont shut off properly and wont keep charge if not turned off.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, the GO Air buds will auto turn off when properly placed in their case after 2-3 minutes. -JLab
Ear Buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit well with any of the ear covers.. Had to return
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear this... if you ever need help with a JLab product please reach out. -JLab Audio
Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work and hasn’t worked since day one! It’s Very Poor quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Bluetooth headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design easy to work with affordable price. Sound is a little low but does the job.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These make me kinda feel deaf and I only use one..
No, I would not recommend this to a friendBad earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sooo low quality, I can barely hear, I don’t like, so expense and so cheap quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't buy these for me so not sure how well they work.
No, I would not recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't buy these for me so not sure how well they work.
No, I would not recommend this to a friendNot joining
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them joined to my Bluetooth on the first day i had them but unable join since.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Don’t use these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these waste of money you better off paying Aleast 150 to 200 for apple air buds
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .The GO air is our lowest tier of true wireless earbuds. Perhaps our Jbuds air or Epic air series would be a better fit for you. -JLab
Not too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to come with at least two different sized earbud inserts. One size does not fit all.
I would recommend this to a friend- Pros mentioned:Sound quality
Way Better Than Expected
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying that I am fully into music and have high expectation when it comes to sound quality. But I also can lower those expectations based on my prejudgment, like me thinking the cheap price on these and the lack of my really knowing this company means they will sound 'meh.' They are easy to connect. There are too many functions for me to remember what does what but they are earbuds, so I guess in order to keep things totally wireless, they want you to be able to control everything on the ear. Cool. I know the important things. On, off and eq change. Sound quality totally shocked me. On the real, these sound good. I am not used to earbuds other than the wired ones that used to come with androids but I know how I like sound in my ears. You have to put the eq on J Lab Signature for the best sound. And when you look at their little diagram in the little guide, it makes sense. Anyway, the other two settings sound like garbage. J Lab Sig gives the best clarity, treble and base. It is a nice balanced sound. And I can really hear some bass in them... not just treble all day long. They have a case with no cover, but just magnetic attraction to hold the buds in place. You charge the case and then put the buds in the case to charge those. However, if you plug in the case and it finishes charging, but you leave it plugged in while you are charging the buds, there is no way to know what the buds are doing. The signals are for the case while plugged in. OR for the buds without the case plugged in ONLY. Not both. The tapping on the L/R buds are what control everything. However, I find that you have to learn the right way to tap, when you are tapping 3x for the eq. Tap too fast and nothing happens. You have to time your 3 taps properly so that the buds can read it. Overall, I thought the sound was really good for $50. I was very impressed! And I recommend. Peace.
I would recommend this to a friend Not recommended.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really care for the product they are very easy to lose.
No, I would not recommend this to a friendBad headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t redeem Apple Music for 4 months. Don’t buy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there! Currently, we only offer free 3 months of Tidal HiFi:
https://www.jlab.com/pages/tidal-music-app
Unreliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the WORST earbuds I've purchased. The were reasonable & so was the quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab