Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. The sound goes out every few minutes for thirty seconds or so. I don’t recommend these for anyone doing anything. The position they set in the ear has no grip so tilt your head and they will fall out. That will be when you hear a sound
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sounds like you’re in a tunnel you get what you pay for
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Eh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped using after a month, wouldn’t recommend but gets the job done.
No, I would not recommend this to a friendirritating to ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the logo on the ear buds kept hurting my ear, it was very uncomfortable.
No, I would not recommend this to a friendUnsatisfactory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ear bud has a mobile app but doesn't work. Do not purchase
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Pros mentioned:Battery life, Price, Sound quality
Bang for the buck TWS!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Jlab GO Air True Wireless earbuds is the younger sibling of the highly popular Jlab Jbuds Air True Wireless earbuds. They are essentially the same save for the charging case which is an open type of case with magnets holding the earbuds and a battery of 5 hours per charge and with a total of 20 hours using the charging case. And like most Jlab TWS, a charging cable is attached to its case. Included also are three sets of ear gel tips. And these are available in four colors namely black, white, blue, and olive green. The sound signature and feature set of the Jlab GO Air is similar to the Jbuds. At its current price point this is a “bang for the buck” pair of TWS earbuds. I’d highly recommend this pair.
I would recommend this to a friend Don’t waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete junk. Audio started working inconsistently 30 minutes after 1st USS.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
No volume control on headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return did not work for my needs. No volume control.
No, I would not recommend this to a friendWorked great in the beginning
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a while, but then one of the earbuds completely stopped working.
No, I would not recommend this to a friendgood sound but..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have a bussimg sound will be returning to exchange for a next pair
I would recommend this to a friendLow expectations...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds not great, but in line with the price. Keep them handy as a back up option.
No, I would not recommend this to a friendEarbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't come with a charger when it went dead couldn't charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Ladybug0115,
The Go Air have a charging cord built into the bottom of the charging case. This is a standard USB connector that can be plugged into either a laptop/desktop port or I even use my cell phone charging block. Please let us know if you have any other questions/concerns.
Thanks,
JLab Audio Customer Support
Okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these. They are hard to hear and very cheaply made
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
didn’t even work!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they didn’t work out of the box…. i had to return them… one side just wouldn’t connect despite being turned on and charged! i looked around and it seemed to be a frequent problem so i just returned them and got something else instead!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Wireless buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not very clear and battery life not as long as advertised
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drain so, fast and sound quality is bad. Unsatisfactory performance.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Stopped working after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months! Stopped working after 3 months!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Mabye buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but not great that pretty much everything
No, I would not recommend this to a friendDoesnt pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot pair both speakers at the same time. Tried several tutorials and nothing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may walk you through the pairing process.
We want to help you
#FINDYOURGO
JLab Audio
Couldn’t hear anything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality at its highest level they did fit nicely in my ear though.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello susie,
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio