Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these! They are not worth buying at all!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped charging after 3 weeks. Not worth it at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're very sorry that the earbuds aren't working properly for you. Please reach out to our support team so we can make it right. -JLab
Not The Greatest Idea
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re okay as it relates to producing sound. But, they eat up their stored energy way too fast. The user has to be very careful where these are used and how long they’ve been operated. Otherwise, the user could end up with a dead set of ear buds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not recommended.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working less than 2 months after I purchased them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Connect very well. Terrible battery life.
I would recommend this to a friendear pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JLab Audio - Go Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendsound was not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the price was good the sound was not good could not hear on them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey tony,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new set under warranty.
Kind Regards
#TeamJLab Customer Support
very uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds work well but don't fit the ear canal comfortably.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello nene,
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will fit you better.
We want to help you
#FINDYOURGO
JLab Audio
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not as loud as I had hoped it wood be .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money, the case stopped charging within 2 months.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. I haven't been able to get them to work.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one head phine works worst sale I got ever...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning back to the store... not what I expected
No, I would not recommend this to a friendBluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds connects when in the changing case by itself.
No, I would not recommend this to a friendDefective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these ear buds less than a month ago. The sound in the right one is barely there...pretty much useless to use that one. Unfortunately my return/exchange period is over and I’m stuck with them. Save yourself the trouble and spend a little more for better quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit under warranty. We want to help you
#FINDYOURGO
JLab Audio
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like it stopped charging do not work no more
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
don't do it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality junk at a high price for what you get.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Good of they stayed working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work for a couple weeks then the right ear went out
No, I would not recommend this to a friendPoorly Made
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lasted 7 months before they completely stopped working. Will take a full charge but won't turn on at all. Strange fit as well, not comfortable to wear, always having to adjust position in the ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
- Cons mentioned:Volume
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it weren't for the Virus Lock-Down, I would have tried to return them. Lousy volume from both earbuds. Difficult switch to answer the phone. Poor audio announcement for pairing. Really junk and wasted money :-(
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio