Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
Not gonna buy another JLAB product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Pairing fuctions. Stopped charging the first week owning them and only being used once.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Wireless headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad, one of the headphones come bad, do not work properly and doesn’t have charge. I do not recommend that’s item.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great the first time I used them. The second time I used them, only one earbud worked. You get what you pay for
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2-JLab Audio
- Pros mentioned:Sound quality
For $30 these are good little earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first bluetooth, wireless buds. I needed them for work, since the cable on regular earbuds get in my way (if not for that, I wouldn't bother). It comes with 3 pre-set equalizers, but really the Jlab Signature is the only one that sounds good. I'm no audiophile, but I do enjoy actually HEARING the little things in my music, and these satisfy me. Also, the touch-sensitivity works just fine for me, once I got used to it. What I don't like, is that the smallest buds still hurt my ear canals after a few hours. I have to adjust them every now and then as well, to make sure they stay put. No big deal for me, I'm not using them for working out. "Just buy smaller eartips" would make sense, except that the actual little hard piece of plastic that it goes on is the thing that's too big, unfortunately. I don't use these at home much due to them being uncomfortable after a while.
No, I would not recommend this to a friend Don't get these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a week the right one stopped charging and now the entire charging box doesn't work. I've only had them a month
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Pay the extra for jbuds air. Better case, better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily broken when dropped. There is also no closure to the case. Its not durable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Not for small ears
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurt my ears, just a little too big. Feels a lot like plastic. Very cheap quality. Had some audio issues as well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Pros mentioned:Battery life, Sound quality
Long battery life & great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleased wuth the long battery life & great sound of these J Lab Bluetooth earbuds that i got for $19.99 plus tax. They do have great range. I've been able to walk from room to room without my phone & still have good reception. I can make & take calls without any problems. I have the lavender color because I didn't want white or black.
I would recommend this to a friend Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery only lasted for 2 hours after charging it the entire night. Now only the right side is working. Not worth it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, please try troubleshooting to pair both earbuds together. Chances are one became disconnected to Bluetooth.
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 5x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device.
Also, please contact our customer service team for assistance on them not charging. This should not be happening and we'd love to make it right! -JLab Audio
- Pros mentioned:Battery life, Sound quality
Exceeds expectations for price point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for about a month now and have no complaints. They are super cute, I love that the case is also a charger. The battery lasts fairly long. I use a few hours a day - normally charge the case every few nights and it seems to work well on that schedule. For the pricepoint the sound quality and noise canceling greatly exceeded my expectations.
I would recommend this to a friend Terrible Range.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible range. Signal cuts out when I place my phone in my pant pocket. Touch sensors are inconsistent.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 8-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t approve of the ear pods don’t like how they work I am not happy with the product
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Battery insufficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not keep a charge beyond one use for a couple hours
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback. Please contact us at support@jlabaudio.com and we will help you out.
Nope
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for three days and one of the buds failed returned got another and they failed as well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Pros mentioned:Battery life, Sound quality
Excellent Quality, Excellent Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great and they hold a charge very well. When I workout, they stay in my ears, which is usually a concern I have for earbuds. The price was icing on the cake!
I would recommend this to a friend Total trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a trash product, I've purchased 2 pair and both were total garbage. Stay away!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Pros mentioned:Battery life, Sound quality
Jlab
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good headphones with battery's that last a long time with good sound. But the right earbud had something wrong out of the box, But when they were replaced they work great.
I would recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work only for one week, cheap price but no good product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're so sorry about this. Please contact our support team and we will help you get a replacement. You can contact us at support@jlabaudio.com.
Ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend these. They already gave out. Sound quality was bad too.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Use issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get paired to my phone. I returned them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.