Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
Its mid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its mid you can do better with that price ngl dont waste your money
No, I would not recommend this to a friendBad ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse purchase I have ever made. Its not worth it
No, I would not recommend this to a friend- Pros mentioned:Battery life, Fit
Really good for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these on sale as a stocking stuffer that quickly became a fan favorite. Small casing and a really pretty color. I havent had to charge them yet, so hoping they hold up to the battery life
I would recommend this to a friend Don’t like them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t care for them at all the sound on one side is better then the other I’m returning them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Would not recomend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really big for my 8 year olds ears. Would not get again. They die really fast as well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Will kot recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like it. Keeps cutting off.. I can still hear cars as I workout. I thought it was sound proof.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey coco,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger was unfuntional a month after I bough this .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Cesar, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Horrible Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so quiet & sound muffled. Would not recommend.
No, I would not recommend this to a friendTerrible head phones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones barely worked in one ear, and did not work at all in the other ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Less than month after purchase and one has stop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month after purchase and one has stopped working altogether. Not very good.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Ok, inexpensive headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are alright. The sound quality is fine, but they fall out easily while running. Sadly, there isn't a lid to keep dust and dirt out.
I would recommend this to a friend Don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product at all. Eventually they'll have you with an aching ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure trash pureeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee trash
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you set up under warranty.
Kind Regards
#TeamJLab Customer Support
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was what I expect from a dollar store item, returned.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Very poor battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, I'm about to returned this item
No, I would not recommend this to a friendNot Long Lasting
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These don’t last. Worked for a month. I wouldn’t recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
- Pros mentioned:Battery life, Sound quality
Great earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these are great earbuds for the price! Sound quality is adjustable with a tap, no app needed. They stay in my ears which you would think would be a given but I’ve had other expensive brands pop out while working out. Good connectivity, good sound, not bulky, good battery life! Definitely recommend these
I would recommend this to a friend Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good I always have to repair them, but you get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Sound quality sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have the volume up for everything and the call quality is horrible.
No, I would not recommend this to a friendhead phones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not too happy with these. they hurt my ear after a while
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab