4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$24.99
Save $2
The comparable value is $26.99

Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 9,595 reviews
  • Rated 4 out of 5 stars

    Jlab

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful, paired with phone ok. Needed a bit more volume to be added to earphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I Implore you to not buy these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad there is no zero star rating. These headphones are absolute trash. Complete garbage. They don't pair easily, they sound terrible, the two buds barely communicate. They skip constantly, both on MAC and Windows machines. I honestly wish to God I never wasted $30 for these. They have actively made my life worse. Will never ever ever buy Jlab again. Cannot express in human language how much you should not buy these. Spend your $30 on actual manure or hamster-cage shavings, you'll get better ROI.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, we're sorry these did not meet your expectations. From the sounds of it, you received a defective product. JLab fully stands behind our products and offers a 2 year warranty on all products. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Highly satisfied customer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am most pleased that these ear buds work! I do not use them for anything besides phone conversations. I feel not only do they work- they work well! I bought 3 pairs for gifts too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    These Earbuds: The Rise and Fall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds certainly have potential, which is evident in their quite immaculate use when still new and fresh--however, it all dims down in a frankly disappointing style as one begins to see its unfortunate, but inevitable downfall. Few weeks after my pleasant use of these earbuds, I noticed that, seemingly out of nowhere, one earbud lost its abilities. I trudged on nonetheless, half hoping it would return to its previous state and half wondering when I would visit Best Buy to very politely demand a response on why my very acceptable earbuds had failed to satisfy my listening needs. However, one day, it all took another turn for the worst. Now, NEITHER of my earbuds was working! This was simply unacceptable, Sadness and an intense sense of grief for what my earbuds had once been filled inside me. That, everyone, is why I am here writing this review.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product overall. All the specifications are as indicated. Great sound quality! Totally recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Sounds great, haveto speak up tho..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget Bluetooth earbud, it is great. This earbuds puts "emphasis" on the bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and excellent battery life !! Would recommend this product in the market for affordable ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built in charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope earphones love the built in charger no need to look for one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, Poor and Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these, and instantly regret getting them. I got them, the package was very easy to open which was a plus side. So, I charged them for a few hours and came on to check on them. I used the instruction manual which came with it, and I connected it to my phone. I opened my music player, which works with all my other headphones, and it worked perfectly, but THEN after 30 seconds I heard a SCREECH sound which almost sounded static sound on my left earpiece. Second of all, they were very very uncomfortable. You could feel the earbud sticking in your ear. They kept falling of from my ear, so I decided to return this product. I do NOT recommend this at all, even if the other reviews say it is good.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,

      Thank you for choosing JLab. Would you mind contacting our customer support team? If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Happy with Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a month ago to give wireless earbuds a try. I'm very happy with these. They're sturdier than I thought and the audio quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how cheap these are while still being good quality. And the color is so pretty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Go Air Pops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, good bass, fast connection, and the charge lasts a long time. These are probably the best wireless earbuds for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these ear buds are excellent the sound quality is great and the best part is the batteries last over 10 hours of play time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JLab headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t last over a year since they start to malfunction one way or another.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, operation more difficult than other w

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Control taps on earphones are difficult to control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best you can get for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price pretty good sound for the price you can't beat them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well, charged easily, and most importantly....the gave great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J be Labbin'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love Jlab. Not wuite skullcandy, but great none the less

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    need not have bothered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want ear buds that turn the volume up to an uncomfortable loud level and every time you use them, and you are tempted to rip them out of your ears and through them against the wall by all means get this pair. I hold my head perfectly still. and the volume rockets up on its own. I can't even tap the left ear fast enough to make it stop. I bought 2 pairs from Best Buy both do the same thing across multiple devices and users. It also pauses things randomly and skips. I know they are only $20 but come on if they wanted to save money leave out the tap functions all together. That would be a better option than this half butted attempt at implementation.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv