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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 9,595 reviews
  • Rated 5 out of 5 stars

    All around great especially for price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound and quality! Absolutely would recommend! Next I plan on getting the sport ones for my son!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    RayCons with much shorter lifespans.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think you'll save money on these because you're not paying for AirPods or even RayCons for that matter, this isn't the move. While the controls are easy enough to get, sound quality is decent, and battery life is excellent (not to mention the USB charging cord is on the packaging which honestly make this a great all-in-one system), these things are prone to breaking pretty quickly. Two pairs already malfunctioning in two months of use don't paint a very good picture of their quality, which means anyone who buys these should be buying the warranty. Don't cheap out and just get yourself quality headphones if you use yours frequently. You'll be back in the store looking for another set WHEN these break.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, works fine. Has proven useful. Also convenient for travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed. I like to use these while cleaning.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    STUPID

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see all these reviews about how great they are. FOR THE PRICE. WHO CARES. 14.99 sale and inwould not buy thek again. They’re just more chinese plastic for the landfill. They sound good sure. Surprise!! They fit badly. Are not very comfortable. Hold a good charge ok. Are kinda bulky yet easily dropped. Hmmm! They come loose in my ears constantly. Fall out regularly. Controls are terrible. Best of all, no way to turn them off without disconnecting them from bluetooth. Even better no way to turn them on again without dropping them into their charger. How stupid. They never get discharged so the charger is always depleting cuz they hace to live in their charge case to get them to disconnect. Idiots…

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    D9 not buy these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product I’ve ever bought. They worked great for a while but after a a few weeks or a few months of use, they just decide to not connect, the left ear bud just stops working, and pairing the earbuds together is the skit complicated series of pressing this ear us 4 times and that earbud 6 times and then wait 4 minutes and then do a little dance. NO! Your product should just WORK. I bought TWO sets of these earbuds and the first pair the left earbuds just stopped connecting and now doesn’t play sound. The second pair just stopped pairing today and won’t connect to Bluetooth let alone pair to eachother. Terrible product that needs to be taken off the shelves immediately. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Heey memory,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit or model under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Well worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for someone based on the reviews. They have a nice crisp sound and I can't imagine beating the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and husband both had the same set and seem to love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EARBUDS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIKE THE PRODUCT EASE OF USE LOVE THE COLOR FINALLY FOUND A SET THAT FITS IN MY EAR

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly falling out of ears, very poor sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these and they are constantly falling out of my ears, after only wearing them for 10 minutes they fell out of my ears at least 5 times, I even tried changing the size of the ear tips and that did nothing, these are very poorly designed. If you plan on doing any running or heavy workouts do yourself a favor and don’t buy these, they are by far the worst pair of headphones I have ever owned. I even tried changing the size of the ear tips and that did nothing. The sound quality is also very poor, with the volume turned all the way up I can still hear someone talking to me clear as day. Do not waste your money on these cheap ear buds, complete garbage.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey cjh92,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, it works well. the only downside is that someone next to you can hear what you listening to depending on how loud you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab - GO Air POP True Wireless In-Ear Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive pair of earbuds they work. Sound is decent, they are comfortable and hold a charge .

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to my phone. Comfortable in my ears (many are not). I completely forgot i was wearing them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Work great and fit well. Holds a charge for a good long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because the Air Icon buds were too big for my ears. These are fine for the price. Sound quality isn't amazing. They aren't very comfortable. Pretty disappointed. Probably wouldn't recommend these to anyone wanting comfortable ear buds.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and good quality bluetooth. Love that there are many colors to choose from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it. The price and quality of the product is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need for walking the dog and the gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cute eyebuds are great for the gym. Stays in my ear and nice sound. Inexpensive too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One side stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely used the item for a month and the right side stopped working. I followed the troubleshooting guide and it didnt fix the issue. Has anyone encountered similar issues??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good quality for the low price. I can hear phone conversations and music clearly.

    I would recommend this to a friend