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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 9,595 reviews
  • Rated 5 out of 5 stars

    Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, in a small package easy charging in the case, came in different colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very unsatisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wouldn't recommend this product, I've only had it for a few days it has fallen out of my ear so many times its not worth putting it in at all, the sound quality is OK, but if you are active gym, exercising, any type of activity be aware it may fall out of your ear, i out the smaller pad on and it still falls out its so annoying, if this covid 19 wasn't a major issue I would TOTALLY return this item, they were only 29.99 but not worth it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey eboni,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Nice Color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for the granddaughter she loves the sound and the color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy purchase process with fast delivery. The product is as described online and has a long lasting charge, would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Best Buy have everything I need and always have good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best headphones I have ever used in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suri

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love them so much I bought two more sets for my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for myself and as a gift. Super simple and easy to love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to use, exceptional value, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones for my money, work with Android and iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cheap earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent affordable wireless earbuds! I'm enjoying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of wireless, could be a little louder, bass isn't that great, could be better, I guess for the price they're alright. A little disappointed, will prob go back to wired

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A great buy for earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for a portion of the price of high quality earbuds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tinny don't sound good Hard to get in and out of case (slippery) The buttons suck, if you get a hair touch a button your movie jumps back to the beginning but if you try to use the buttons like the manual says no luck These are junk , it takes at least 4 tries to get both to pair

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Speaker blew 3 weeks in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud at all. Right (controlling) earbud broke after about 3 weeks. Speaker blew. Would crackle to life if I tapped it but never came back fully.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. jlabaudio-conv

  • Rated 3 out of 5 stars

    Yiu get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a simple oair if earbuds under 50 these are it but do not expect any sort of great sound when payin 30 dollars

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. The sound quality is horrible and volume is ridiculously low. Their customer support is very quick to assist and after troubleshooting they reccomend that I send a picture of the destroyed earbuds for a full store credit. This means there is no fix and their product is absolute garbage.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, we have a 2 year warranty in case of any manufacture defects. We're sorry you are disappointed in our product but we always strive to make things right. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Too tinny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too tinny for me. Even with an Android sound boosting app, these need additional bass.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would go for their better ones instead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very great compared to their other air wireless buds. The battery stopped holding after only a few months while the other ones are still working great after years of use. I also really dislike that these dont have the buttons, but hey they are 20 bucks cheaper than the other ones, so I guess 20 bucks is 20 bucks for some.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music, but not for talking on the phone

    No, I would not recommend this to a friend