Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
Save your money and buy something better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were good until the left earbud stopped working after 2-3 months. I got a replacement pair, and not only did the left earbud stop working again after a while; both earbuds began emitting high pitched squeaking and hissing sounds as well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are so extremely sorry for the problems you have experienced and the inconvenience of having to work through these problems. We would love the opportunity to correct the issue. Please reach out to our customer support team for assistance. -JLab Audio
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 weeks of use. The right ear bud wont even charge anymore and dosnt respond to the carrier,no blue light even when plugged in. Jlab headphones are usually ok so I thought these would be fine as well. Nope. Quite disappointing
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Chel, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Cheap construction.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life fell to a third of original capacity within a month. Each earbud had a speaker grille located inside which dissolved and fell out due to cheap adhesive.
No, I would not recommend this to a friendBuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice. Automatically connects to phone when taken out of the charger.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the quality of the sound. My ears are kind of small so they do slip out of my ear from time to time.
I would recommend this to a friendDon't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality. Cheap sound. Sounds like an echo. Not worth any penny spent on these. Equivalent to a purchase you can make in dollar tree store.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
The worst earbud product ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the worst earbuds ever purchased. Left earbud completely stopped working 4 days after purchase complete waist of time. I will never buy jlabs products again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
I don’t like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big and I don’t like the color and is hard to take out from the case .
No, I would not recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money ... trash ! 1 bud stopped working within a 3 days of purchase..
No, I would not recommend this to a friendWorthless garbage broke in a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a week-- complete trash, dont waste your money
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey guy1
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jlab sucks, also if you lose the right one the left one won't work. Not recommended.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we're sorry you're disappointed in your earbuds. Good news is that you can purchase a right eabrud replacement to get your set working again. -JLab
Just spend extra on others
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right bud stopped working after 4 days of minimal use.
No, I would not recommend this to a friendBad Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hated mine. These don't have a cover so if you put it your backpack or purse the buds fall out because they don't have a cover or strong magnet. Okay, fine, the "doesn't have a cap" is my fault. But the magnetism is just really weak. Every time I want to listen to something, they're dead because they either don't auto shut off or fall out of the case. It's a little baffling to me why they wouldn't include a cap. It's hard to turn on too. Not sure if I got a bad product but it seemed like no matter what I did, it just wouldn't turn on. Also the charger - USB cable - is like 2 inches long. You get what you paid for, I suppose.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Bad quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One earbud stopped working after less than 1 year, and they make you pay shipping for warranty claims. Troubleshooting instructions did not work to reset the earbud.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're so sorry to hear that you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
They suck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They suck Period..returning today and will never buy from jlab again..ima try the Sony 1s
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio