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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9601 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 9,602 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality! Just a little large in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Casual headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones and sound quality but I have issues keeping them in my ears or staying put whether walking around or working. Only for casual use I guess

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    either side is a plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to use either side not the just right side is a major plus when it comes to these earbuds. The sound quality has been great for the few days that I have been using these. The could could have been better meaning that it could have been fully closed. They keep popping out of my ear but changing the little things might help that. I got the green because I have already lost 2 other earbuds (same company different style in black). Maybe I will keep up with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are better than any iPod or Beats that I have ever purchased!! The quality and sound are SO amazing!! The are my Go-To ear buds!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds do not bother my ears. A lot of them end up hurting but not these. I love the charger case it comes in. It’s magnetic so the buds don’t fall out. I can’t say enough about the battery live. I can have them in my work bag for weeks and when I go to use them they are still fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and the best of all I got them with sale price, my kids loved them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for sitting around the house and listening to music or watching Netflix. I don't like working out with buds that don't have any wires connecting them as I don't want them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Adequate, inexpensive ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are inexpensive. They pair up with my phone like they should. They work like they should. They could be louder is all.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Deals & steals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price & the best store with newest products on the market to try!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 3 out of 5 stars

    Easy in use, good sound.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy in use, good sound. You will need to turn off the Bluetooth on the device or the otherwise it is always trying to get connected. Really annoying.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, when you put your GO airs back in the case they auto shut off after a few minutes. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease to pair works good battery last long ........

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and they have great sound. Good value as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these are very good. It picks up back ground sound and noise very well. But connecting to your phone sometimes takes a couple of times. (It may just be me and my phone though)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    wireless in ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable and works well. Came with different ear pieces to find best size but that was a little hard to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Crisp and clear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look good and are easy to set up and use. Sound is very crisp and clear especially in phone calls. Not a lot of bass so if that's what you're looking for you may want to look elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these after my old earphone got stolen and I got them on sale. They work really good except I still havent figured out how to pause change a song or skip

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how well this product is. It was very inexpensive but feels and looks expensive. It works great and the quality it top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do ok for the price ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price, they are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some true wireless headphones and saw a review for these that highly recommended them. It was very thorough and basically summed up; For the price these are excellent headphones. I have had them for about a week now and will agree that they are very good for the price. Sound is good overall. The controls take a little getting used to, but are not as bad as some reviews stated. I have not used them long enough to actually drain the battery, but I have used them for just over 2 hours in one sitting. So they last at least that long before having to charge in the case. The case comes with a usb attached to it, but it is kind of tricky to get into some plugs. They fit well in my ears, which is something that I wonder about especially being wireless. I haven't done jumping jacks to see if they fall out, but normal walking, etc works fine. Are they a $300 pair of headphones? No. But I would easily put these at a very similar level to what I see in the $70-$100 range. Maybe their longevity won't be as long, or they fall apart quicker, but I assume 4 years out of headphones is good anyways, so if I get 2 I am still on the plus side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds for such a low price, and the fit is comfortable.

    I would recommend this to a friend