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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9593 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 9,593 reviews
  • Rated 2 out of 5 stars

    Not for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because most are uncomfortable for my ears. These are also uncomfortable. I can’t wear for more than 20 minutes at a time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbuds for the price. I would definitely recommend these to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for the price. At first, I was skeptical, but definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them at work and love them as an inexpensive alternative to other like options. Due to the environment I work in, they work well. There were a few blips in the system as one or both would not connect or shut down when returned to the charging base...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally love these headphones, I couldn't be happier!! The fact that they're bluetooth is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted AirPods but didn’t want to spend so much money, these are awesome and so much cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    JL EARBUDS SUCK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JL Lab ear pods would not connect via Bluetooth to my iphone 11. When I occasionally got them to work they sounded great but if I let them disconnect, they would not reconnect. I had to Forget them in settings and try for 10-15 minutes to reconnect them. What a pain. Especially since the JVC black true wireless one worked perfectly. No I have to send them to the maker to get them replaced. Best Buy is great with everything except the 14 day return policy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good........ Very good Very good.................

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the bueno response = ) Don't hesitate to reach us if you ever need anything at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST
      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    JLab Audio ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price awesome back up set so you don't mess your other nice ones up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mmmmmkay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are affordable and the audio quality is about what you'd expect for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues since I have bought it. comes with extra buds and smaller sized replaceable buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thess earbuds for my cousin and he likes them. Sound is not that bad at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for working out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear headphones work really well. fits perfect in your ear. i sometimes forget i have them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome head phones work good with phone and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my cellphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's love them they're great. They use them to listen to their music on their phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much I bought my two kids a pair also. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it as gift for my coworker, work great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical ear pod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very practical, sounds mediocre small compact and best of all good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology for videoconference

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones wireless ideal yo connect with classroom bit hoy can walk or move....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Bought these as backup headphones for the gym. I know they are inexpensive, but I expected more from J-Lab having owned multiple pair over the years. I do not recommend these headphones if you enjoy music. “Pros”: sound quality is bearable They are small and light weight They are better than not having any headphones Cons: Sound is muffled Bass is or deep and only within a limited range Case feels cheap The real color is much blue-er than in the pics

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. We will pass it along to our product team.

      With love from the Lab,
      JLab Support jlabaudio-conv