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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9594 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 9,594 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product… really enjoying these bought another for my mom

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to buy these at first. But these things do not stay in my ear. Originally bought for when im on the go and when cleaning around the house to block everyone out lol. Now I hardly use them and dont like them being when i bend down they fall out. Also connecting was bit difficult at first. Sound qualty? I have had better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I love them and have purchased several pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little buds, sound could be better but for the price, I won't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my JLab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ima very satisfied with this product doesn’t take long to fully charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I use them for watching TV shows on my phone and works amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good entry level ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I wish there was more bass but overall am happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First pair of AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough these dor my 8 yo daughter. Her first pair of AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re wonderful. A nice fit for the ears , well priced , sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy boy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much i really love it very much......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them for almost a year and I enjoy them. The button/tap commands work great. I do seem to sometimes have disconnect issues. ( one side will de sync ) or not connect when powering on and I will need to place it in the base and pull it out again to pair to the other unit. I do enjoy the audio quality and I often use these for audible titles or steaming Pandora.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless earbuds for my new S21 because the new phone requires wireless ear buds orvan adapter to use my old plug in type. I do not really like them. They are very tiny to handle. They dondit into the case easily but hard to remove. You must tap eachvear but for the various functions. It's not easy to remember which ear dies what. I thing a different style would be more suited for my taste. I'll probably buy the adapter and use my old Samsung earbuds that connect to the phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this product so much, I bought one if every color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and affordable ear buds. They also connect very fast to Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the earbuds. I bought it for my nephew and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget friendly investment for a perfect Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for runners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for runners or for working out, ear buds stay in place. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent. Havent had any problems and they sound good. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great and almost invisible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't get seen, even when making music videos (which is what I use them for).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones for the price I got a great deal at Best Buy

    I would recommend this to a friend