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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3237 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,237 reviews
  • Rated 5 out of 5 stars

    Entertainment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them.i loves Best Buy.Thats where I buy most of my appliances.I Brought a gift for my husband and he loves it.I have been shopping there for years.Wish there was one closer in Mississippi.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY — Absolutely terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews, but I wanted to warn others. These are absolute garbage. I travel a lot & already had to exchange them twice, then my 3rd pair developed the same problem as the previous two.. the left earbud just stopped working. No light, no sound — nothing. I tried all the resets & fixes.. nothing. This time Best Buy refused to exchange or give me credit bc I’d been out of the country for too long before I was back in the US & able to return them. Again, DO NOT BUY them unless you want an endless series of returns & exchanges & eventually have Best Buy tell you, “better luck with our crap earbuds next time.”

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, I like the over the ear option to stay in. Battery isnt the greatest and the charger is soo short.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    missed the mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK if you are not going to use for music. very staticy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad, for it being inexpensive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for walking and gym use! Battery will need to be charged after 6-8 hours of use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its quality but it does not work on my windows 11 constantly disconnects from windows 11 and sounds horrible when uts used as a output device on windows 11

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds were a bit easy to put on, though with glasses it is a snug, took a while to fiddle with the controls but was easy enough.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Hard to hear...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the volume is “low”, very low, hard to hear! Not sure it’s hard to de ide whats the issue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Feel free to reach out to our customer support team, we're here to help and assist you with any troubleshooting. jlabaudio-conv

  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting piece of technology for bluetooth. It's a little loud and I found it to be difficult to concentrate when working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome hearing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to keep in ear but volume great for traveling wondering out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. It's a little bulky , but other than that , it's been pretty decent when it comes to music and stuff.the connection fron the phone can be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my life a little easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Use them while driving or watching TV at night so I won't disturb my husband while he is sleeping. They are easy to use and automatically connects via blue tube once I put them on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a simple small ear workout headphones. Controls through simple taps are nice feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so comfortable and not so good in blocking somewhat outside noise

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Bought these for my son who does a good amount of traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price.,..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Active professional must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th purchase of beats, by far the best model for active professionals/ active that need to stay connected by have the versatility to use either ear or both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of earbuds is very easy to set up, performance is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of earbuds is very easy to set up, performance is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great would buy more if I need to good price

    I would recommend this to a friend
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