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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3013 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their impressive sound quality, comfortable fit, and long battery life. Many also appreciate the comfort, reasonable price, and reliable connectivity. However, some customers have expressed concerns about the low volume and lack of bass, while others find the touch controls to be a bit finicky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,017 reviews
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my kids and they love them. Would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    havesmallearshelp!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt these work great! They are just too big for my ears. I don't use them, but this is not a fault of the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the quality of other jlab products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other earbuds made by Jlab and love them. I only use them in one ear while at work and take it out when I’m around other people. I thought the over ear loop would be convenient so I could just keep the earbud on my ear instead of moving it in and out of my pocket. I bought 2 pairs. One for me and one for my fiancé… both pairs were returned because we both thought they were awful. The ear loop was not comfortable nor was it easy to mold to your ear to fit any better. Compared to my other jlab earbuds, the sound and battery life were really bad. The one thing I can say is that the Bluetooth connectivity of jlab is always very good. They let you know by saying, “Bluetooth connected, battery full” and also they let you know when the battery is low.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Exercising.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. These headphones are exactly what I needed for exercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO AIR SPORT TRUE WIRELESS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful! Safety for my phone. I very like this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The workhorses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have a backup set of headphones I love music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Second pair I have purchased. One I keep at work one I keep in my purse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. Others that I have tried were always falling out when I talked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent worth the buck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buck . Sometimes people cant hear you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab wireless ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this before and i bought 3more for my family i payed 30.00 for mine and the other 3 was 19.00

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to hear...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the volume is “low”, very low, hard to hear! Not sure it’s hard to de ide whats the issue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Feel free to reach out to our customer support team, we're here to help and assist you with any troubleshooting. jlabaudio-conv

  • Rated 3 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user of JLab. I bought this as a back up pair and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these are very good. Not as good as AirPods but WAAAY cheaper and they don’t fall out of your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a great for I need better nothing is amazing headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery in one earbud won't charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning these for only 2 weeks, one of the earbuds wouldn't charge anymore. I had only worn these once. Best Buy's return policy states that I can only return these 15 days after purchase. I could not return these in time, because I was out of town. I will no longer buy this brand of earbuds/headphones. I will also question my purchases at Best Buy with such a short return and exchange policy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Third pair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought three of these and I purchase the noise canceling as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Think twice before purchasing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them less then a month and one of the ear buds is already not working. Also the mic is super sensitive. If you walk/run outside it will pick up the slightest wind and create a lot of interference with the sound. I completely regret trying to save a few bucks and picking up this brand & model ear buds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A ripoff even with the low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt use them right away because i didnt realize i had to buy a new adapter for this product's abnormal charger. The jabra sport+ earbuds worked for one charge - then after recharge the right earbud no longer works. Im past the 30 day return window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ya Git Watcha Paid Fer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month the right ear piece had no sound. I followed the troubleshooting/reset instructions and even brought to my local Best Buy with negative results. There was only a 15 day window to exchange/return so I am stuck. I essentially paid $25 for one month usage. Researching the internet for resolution I found that this is a common problem with the product. When they functioned, the quality was OK. A little “tinny” in sound and marginal volume, but served the purpose (for one month). I will unlikely purchase another JLab product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose of talking on the phone, but not the best for the gym imo. I have ised these when leaving my bose at home at times and they do ok to help get me through workouts but much prefee my Bose!

    I would recommend this to a friend
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