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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3013 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their impressive sound quality, comfortable fit, and long battery life. Many also appreciate the comfort, reasonable price, and reliable connectivity. However, some customers have expressed concerns about the low volume and lack of bass, while others find the touch controls to be a bit finicky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,017 reviews
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on sale as I needed some over the ear earbuds as others fall out during my workouts. I wore these one time and the right earbud no longer works. Not sure if they were faulty but I expected then to last longer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the fact that these buds didn't have much bass in them; close to none, in my opinion. Maybe it was just me, but they kept feeling like they were going to fall out of my ears even though they're hook-on buds. I returned them the next day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t stay charged as long as some of the other earbuds do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone died after two weeks, charging issues... Meh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unconventional charger

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item due to the charging cord that came with it. It required a usb-c cord and on the go i didnt have the capability to charge it, a regular usb charging option would have been great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Case too big

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is way too big, I didnt like the sounds quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sound is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. But the buttons are very sensitive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just an average airbud does its job fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok airbud. Just for average use and it’s just does it’s job.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Ok but not very loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok, just not very loud, I did return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced twice within 2 months. Used daily for a few hours. Eventually stopped charging. Not looking for great sound but these should be labeled as disposable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price & ear design.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound & price. I only purchased them for when I go walking/jogging/skateboarding @ park.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for the feedback, if you ever need any assistance, feel free to reach out to our customer support at [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help! - Lourdes #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great until they broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were amazing, until exactly 30 days later one stopped turning on. Would be 5 otherwise.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear of the issues you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us either email, [email protected] or give us a call at 405.445.7219 Mon-Thurs 8am-4:30pm PST and Friday 8am-2pm PST. We're here to help! jlabaudio-conv

  • Rated 1 out of 5 stars

    Left ear bud stopped after minimal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud stopped working after one month. I used it maybe 5 times. Tried literally everything to get it to work. No luck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Buy and great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my mom she like that the earpiece is comfortable and don't hurt after long use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Noise passthrough by default

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not good earbuds. They have outside noise passthrough enabled by DEFAULT. That means even if you turn off the "Be Aware" option, youll still hear some level of outside noise. I can hear the traffic around me, me stepping on leaves, etc. I can hear the treadmill belt noise underneath me. There is no way to seal yourself off from the outside world.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry for the troubles you're encountering. The GO Air Sport model doesn't support ANC features but have plenty of models that do! jlabaudio-conv

  • Rated 1 out of 5 stars

    JLab - Go Air Sport True Wireless Earbuds - Teal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have good sound. I dislike the product, and will be returning it to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice Wireless Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very comfortable and easy on the ears. I enjoy that you just clip them to the ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service asistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services all time buy good products oooooo

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Wouldnt buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how these fit, but i dont like that you have to put them in the box and take back out to turn them on. I also had mine for 3 weeks and already the right one no longer works. Contacted company and havent heard back.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Jlab

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked okay for about a month then the left ear driver went out. Soon to be followed by the right ear driver. Wasn't too impressed with the sound quality or battery life.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

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