Customers consistently note the Go Air Sport True Wireless Earbuds for their impressive sound quality, comfortable fit, and long battery life. Many also appreciate the comfort, reasonable price, and reliable connectivity. However, some customers have expressed concerns about the low volume and lack of bass, while others find the touch controls to be a bit finicky.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,007 reviews
Rated 1 out of 5 stars
Buy a different brand
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first pair I bought lasted about 4 weeks before 1 earphone stopped working. Best Buy replaced the set with a new set.
I have had it for about 5 weeks, and 1 earphone has stopped working. Unfortunately, I am on an extended business trip, without the receipt .
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 1 out of 5 stars
One bud stopped charging
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the buds stopped charging after it got through the case battery once (about 6 hours). Now that bud does not hold a charge longer than 30 min, and it has taken about 3 days to get it charged to that level. I would not recommend to anybody
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 2 out of 5 stars
Item not working
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Right EarPod is no longer working and it's less than a month I made my purchase
We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Cons mentioned:
Volume
Rated 2 out of 5 stars
Had to return
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned these earbuds. The left one did not work. Replaced with one like these but in black. This pair worked but the volume was not loud enough to hear over the treadmill noise. Returned and got a pair of Sony WF-500. The volume is louder than the JLab pair but could still be a bit louder. My treadmill is very noisy.
Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Rated 1 out of 5 stars
Not worth it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I first pulled them out of the box to charge them for the first time they would not charge. The earbuds worked great! But could not charge them after the first use. Had to return them.
We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Poor product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product started out great and then after a month of using this earbud, the right side stopped working and then shortly after both the right and left stopped working. I would not recommend anyone to buy this product.
We're sorry to hear of the issues that you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us either email, [email protected] or give us a call at 405.445.7219 Mon-Thurs 8am-4:30pm PST and Friday 8am-2pm PST. We're here to help!
Rated 1 out of 5 stars
hurt
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The plastic was a hard around my ears and it hurt. I ended up returning them .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these about a month ago. Within a couple weeks the left ear bud stopped turning on. Tried all the hints online but to no avail. Had same problem with this brand previously, but had hoped it was a one off thing. I was wrong.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these to use mainly for working out. They lasted less than a month when the right ear bud stopped working. Tried all suggestions for resetting, etc - nothing worked. Waste of $30.
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 2 out of 5 stars
OK
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They fit and feel ok. For music they are not great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is adjustable but never very good. Any time I try to make calls with these headphones-the people can barely hear me, it picks up outside noise better than my voice, and I sound distorted even without any outside noise. Additionally, if I turn my head slightly too far, sound cuts out in one, if not both, headphones.