Customer Ratings & Reviews
- Model:
- EBGAIRSPRTRGRN124
- SKU:
- 10180116
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the Go Air Sport True Wireless Earbuds for their impressive sound quality, comfortable fit, and long battery life. Many also appreciate the comfort, reasonable price, and reliable connectivity. However, some customers have expressed concerns about the low volume and lack of bass, while others find the touch controls to be a bit finicky.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have very good sound. Low quality, not a big fan.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product started out great and then after a month of using this earbud, the right side stopped working and then shortly after both the right and left stopped working. I would not recommend anyone to buy this product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear of the issues that you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us either email, [email protected] or give us a call at 405.445.7219 Mon-Thurs 8am-4:30pm PST and Friday 8am-2pm PST. We're here to help!
Not happy with the audio quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Y horrible audio quality of you can afford something better don’t buy this
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at [email protected], and we'd be happy to resolve this for you.
- Cons mentioned:Volume
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud.....................................
No, I would not recommend this to a friend Left earbud stops working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these about a month ago. Within a couple weeks the left ear bud stopped turning on. Tried all the hints online but to no avail. Had same problem with this brand previously, but had hoped it was a one off thing. I was wrong.
No, I would not recommend this to a friendhurt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic was a hard around my ears and it hurt. I ended up returning them .
No, I would not recommend this to a friendWould not purchase again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use mainly for working out. They lasted less than a month when the right ear bud stopped working. Tried all suggestions for resetting, etc - nothing worked. Waste of $30.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit and feel ok. For music they are not great.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Pros mentioned:Price
great for working out and price is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was greate for the price, but i prefere earbuds. can workout with no problem
I would recommend this to a friend Poor sound quality and connection
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is adjustable but never very good. Any time I try to make calls with these headphones-the people can barely hear me, it picks up outside noise better than my voice, and I sound distorted even without any outside noise. Additionally, if I turn my head slightly too far, sound cuts out in one, if not both, headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at [email protected], and we'd be happy to help.
Very bulky
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky to my ear was very uncomfortable. I returned
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Right earpiece won't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right side piece stopped working after a week. Won't connect to Bluetooth. I just missed the return due date by 2 days and stuck with just left side working piece.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Don't buy these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time purchasing these headphones and once again, the left headphone stopped working very early on. Waste of money TRASH
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .You have a two-year warranty with our Bluetooth devices. Please contact us at [email protected], and we'd be happy to resolve this for you!
Terrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk if it’s because I sweat so much or if it’s just bad quality but these lasted less than 7 months. One of the ear pieces stopped working and it also doesn’t turn off automatically so if my headphones are near me, my phone with connect to them automatically even when they’re “off” and in the case. It rather annoying. I hate them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback. We've passed this on to our product team for review.
Worst Earbud on the market
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you enjoy nothing but high frequencies than these are for you. Poor fit, became uncomfortable after fifteen minutes or so.
No, I would not recommend this to a friendNot waterproof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound started to crackle and cut in and out after a week use at the gym. Product not really waterproof. I guess sweat got in and messed it up.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We would love to help provide some troubleshooting tips or assist in processing a warranty claim.
Please reach out to us at [email protected]
Unreliable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last a few months. Plus the jab app is super janky and buggy
No, I would not recommend this to a friendToo small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are way smaller than they look. Was extremely disappointed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for your feedback.
If you like bad audio
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Then you should buy these earphones. I didn’t expect much, but I expected slightly better. Tinny, bass-less sound unless you shove the buds directly against your eardrums.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at [email protected], and we'd be happy to resolve this for you.
JLab No Air Sport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth is terrible; unusable for calling. Static, signal breaks up, &c.
No, I would not recommend this to a friend
