Customer Ratings & Reviews

these headphones hurt my ears, and the sound quality was definitely lacking. Ended up returning them and getting the studio headphones from JLab, which I'm really happy with.

Broke within 2 months. Return process under warranty was a huge hassle.

Broke immediately. I dont hate the brand. They will except refunds even with out the box. I have been to depressed to return it. Human interaction is draining.

Unable to speak to callers. A lot of feedback saying they cannot hear me due to poor microphone quality. Fine for listening to music but not taking calls.

They do not pair well together. Sometimes only the left one connects to my cell phone. A few times I have had to disconnect the Bluetooth setting on my cell so that they can connect. Not very reliable. Definitely returning them to the store.

Left ear bud stopped working. I missed the 30 day return for JLAB by one day. JLAB makes you pay for return shipping on warranty. Absolute joke. JLAB is trash.

After using phone, the device can't be turned off without turning bluetooth. Also, it has a tap style button that is not responsive & easy to miss with you finger when tapping.

I’m a little bit disappointed because it remained on when I finished to use and the battery twice or more than twice it’s finished and I tried to charge and doesn’t work.

I have had one repetitive problem with "wireless sport earbuds"--THEY NEVER STAY IN MY EAR. My sport of choice is cycling which requires a fair amount of head movement to look over my shoulder for cars or other bikes. As a result, I have dropped several in-ear sport buds the moment my ears get sweaty and I pivot my head. Consequently, I was looking for a bud with a design exactly like the JLab Go Air Sport that has an over (and around) the ear hook. The hook itself is a flexible, rubbery plastic material that does not have a "molding wire" in it. (Note: Some wired in-ear buds I have tried have a thin wire in the hook part that you can bend for a tighter fit to the back of the ear.) I was a bit concerned, at first, that without the ability to bend the hook to my ear it the bud would get too loose and let in too much ambient sound. It turns out the hook is extra long and comfortably wraps around my entire ear for a snug fit that does not come loose even when the sweat is dripping and I am looking around for traffic. From that standpoint, these buds deserve 5-stars!!! Unfortunately, there are some issues that force me to remove a star from the rating... First, the case (which charges the buds and has a built-in 2" USB type-A connector--bring your own power source) does not have a way to store the extra "tips." The buds conveniently come with a pair of large, medium, and small tips but there is no way to keep the extra tips in the charging case so inevitably, you will misplace the extra tips. Probably not a big deal, but also a marketing/design flaw in my mind. Secondly, the case stores the buds in "reverse" of how you use them. The left ear stores in the right side of the case, and the right ear stores in the left side of the case. Again, not a deal breaker but it is just weird to get used to. Taking away a quarter star for this. Third, while I do appreciate "touch sensitive" controls on the buds themselves that let you answer a call, turn volume up/down, skip music, etc., I have, on numerous occasions, inadvertently skipped a song, muted a call, and screwed up the volume while simply trying to resituate the buds more comfortably in my ear midway through a workout. I am not sure how one could have it both ways, but it would be nice if there was a pause before the touch controls kick in so that you could push on the earbud without actually activating a control. Minus a quarter star. Fourth, and this is kind of a big deal for me as I sometimes need to answer a call while these earbuds are in, the quality is average at best for listening to music (EQ-ing the music helps a bit) and apparently very hollow (echo) and metallic during phone conversations per the person on the other end of the call. There are too many variables to know whether the buds are causing this sensation or a poor phone connection or something else, but I know I do NOT have people complaining when I use other bluetooth headphones for phone conversations. Minus at least half a star for this. Because my goal with these buds is primarily to listen to music/podcasts while sweating during a workout, and because I have tried and failed with numerous other in-ear sport buds, I am going to go ahead and RECOMMEND them simply because they don't fall out when my ears get sweaty while riding my bike on a mix of city and rural roads at 20 mph. The audio and vocal quality could be better but these fit, they stay in my ear, and they stay charged for a very long time (rated at 32hrs I believe)...which is exactly what I needed without spending an arm and a leg.

I heard it’s really good but I have not received it

Purchase these to work out I work out long hours versus the water damage in the sweat does not mess it up very

It says that they are waterproof and sweatproof yet didn't last half a day while I was cleaning my house.

These ear buds will not answer your phone calls as advertised very disappointed with battery life as well. I wish I could return but I didn’t open and until after the return period.

I had the opportunity to try these out, and while they won't be my daily drivers, they do make for a nice set of budget-friendly exercise ear buds. The volume is more than adequate, so much so that they could almost be seen as a hazard if wearing them while road running, but they do a good job of drowning out gym noise but its by volume and not because of a good seal. You'll hear your music, but everyone else will too. There are 8 EQ presets, but I didn't notice a great deal of difference between them. Bass is slightly underwhelming, but the highs are clear. These ear budsare fairly comfortable, and the hooks didn't dig into my ears while doing a good job of keeping the ear buds in place while jogging or cycling. Pairing was easy with both my Android phone and my Samsung Galaxy 4 watch i never got more than about 20 feet from my phone, but I didn't have any connectivity issues. Battery life was around 6 hours for the buds, but I listened at high volumes so I'm sure that impacted the battery life. These buds are rated IP5 sweat-resistant. I use them multiple days for multiple workouts and they've held up to sweat in 100+ degree heat very well.

Worst product in the market...mif i can give i will give negative 5 stars, dont pair at all to any device, poor sound quality if it does after 2-3 hours it takes to connect

Absolute garbage. Ear buds wouldn't hold a charge after 3 months

The audio quality was beyond bad. I threw them out in frustration instead of returning them. That was a mistake. These earbuds are a scam.

Worst pair of head phones Charge doesnt hold Head phone burn out while working out

Waste of money dont buy. My right headphone stopped working and i filed a claim with JLab directly. They want me to pay to sennd them back to them to repair them. The cost to ship they is money then what they cost. Don't buy

Sound quality is garbage. The smallest amount of sweat puts these on the fritz. One earbud stoped working completely after just a few months.