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Customer Ratings & Reviews

Model:
EBGAIRSPRTRGRN124
SKU:
10180116
$29.99

Customer reviews

Rating 4.3 out of 5 stars with 3335 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,335 reviews
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on sale as I needed some over the ear earbuds as others fall out during my workouts. I wore these one time and the right earbud no longer works. Not sure if they were faulty but I expected then to last longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and sound for the price a good fit for the budget

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JLab wireless earpiece - disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was difficult to use. I could never get both ear pieces to work together. However, the fit around the ear was exact and comfortable

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new go-to buds. You can't beat the price! They last a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better luck next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor no matter how high the volume it sounds muffled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ones yet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charge time only last 3.5 hours. NO GOOD.. Looking for something better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    OK from music terrible for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not great at all but for music you can hear clearly but phone calls are terrible. It’s very hard to hear and it picks up all background noise.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about this, and thank you for the feedback. jlabaudio-conv

  • Rated 1 out of 5 stars

    Noise passthrough by default

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not good earbuds. They have outside noise passthrough enabled by DEFAULT. That means even if you turn off the "Be Aware" option, youll still hear some level of outside noise. I can hear the traffic around me, me stepping on leaves, etc. I can hear the treadmill belt noise underneath me. There is no way to seal yourself off from the outside world.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry for the troubles you're encountering. The GO Air Sport model doesn't support ANC features but have plenty of models that do! jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds simply don't work like normal earbuds do because when you get a call and tap the bud to answer nothing happens. So to make a long story short I won't be buying this brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would return if I could. The earbud are cheaply made and it only pairs to my phone when you take it out of the case. They don't pair on their own. So if it disconnects you have to put it back in the case to pair it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Sound goes in and out. The bluetooth connection is also a pain. Must keep the case with you at all time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these things are terrible. call quality is terrible, volume too low,. not a very good buy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at support@jlab.com, and we'll get back to you as soon as possible. jlabaudio-conv

  • Rated 2 out of 5 stars

    Stiff as a mf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The angle of buds aren't great. Hard plastic isn't ideal but it's what you pay for i guess. 10/10 wouldnt recommend unless desperate

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Pros mentioned:
    Battery life, Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good set for the price, and they stay in!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is what I like most about this pair of earbuds. The rubber hooks are soft enough to move and bend, but rigid enough that they are not going to be flopping  all over the place while you are running or doing other things. I have yet to have these fall of during any activity. I also like the fact that while the ear tips are designed to be inserted into the ear canal, they don't have to be. I find that my ears ache after extended listening times with internal  earbuds. It's nice that I can still use these without having them in my ear canal. The hooks do a great job keeping this on no matter how the ear tips are. Keep in mind that some sound features like the bass depend on that sealed air way to create the more in-depth sounds. So unless the earbuds are inserted into the ear canal at the right angle, you are going to lose a lot of bass and depth to the overall audio. The other thing I really like about these buds is the fact that in has built in EQ settings. There are only 3 settings, the JLabs Signature setting (which brings increased bass and vocals), Balanced (which is what it implies), and Bass Boost (this does add some extra bass, but keep in mind you will only notice it if the earbuds are inserted into the ear canal at the correct angle). Also keep in mind that these are a low budget earbuds set, and that audio  perfection comes at a much higher price tag. The charging case is slim compared to some other brands. It's just slim enough that I can carry it around in my pocket if I need to. However each earbud typically has an eight hour usage time. Which is more than enough for me. The earbuds can actually be used independently if you are concerned about stretching the battery life out, so that will give you 16hours, and then you can recharge from the case for another stretch of 16hours before having to find an outlet to charge the case and earbuds with ( a full charge requires approx. 2 hours). I also really like that the case has a built in USB charging cable, so all you need to do is plug it into any USB adapter in your car, home, or mobile charging packs. The earbuds use Bluetooth 5.1, so you should be able to take advantage of the latest Bluetooth technologies providing your connected devices are at the same level. All older Bluetooth devices should connect and still work fine as it's all backwards compatible. The differences in the Bluetooth technology are negligible to most people, however there has been progressive improvements in speed, distance, power consumption and location accuracy. They also have an IP rating of 55 which means they are dust and water resistant, not waterproof or completely dustproof. Although, the tiny dust particles that could get in should not make a difference in their performance. As far as water  goes, these are good for a regular splash or two and definitely sweat, but they would most likely fail if subjected to high pressure water exposure or submersions into water. Calls work very well through these. I used them in my car, with the windows open, going about 35mph and the caller was able to hear me clearly with minimal background noise, I was still able to hear the caller just as good, and we were able to carry on a conversation just like that.  The controls are easy and so far have worked great. One tap on the right bud to increase volume, and one tap on the left to decrease. Everything is set to the number or duration of taps, which works out great. I can't stand some of the other earbuds or headphones where you need to swipe up or down across them to do something, because those only seem to work half the time. Keep in mind that if using only one earbud, that you will still only be able to access that earbuds controls, so you will have to grab the phone to change or initiate some features. Two taps on the left earbud activates your assistant app, I am using a Galaxy Note 20, and it works fine with the phone locked or unlocked. Although I do know that some phones may require other permissions to let a connected device activate the assistant app while the phone is locked. So if you come across this, it's not an earbud issue, it's a phone settings issue. Overall these earbuds are an excellent low budget option. The ear hooks do take some getting used to after prolonged uses, but it's kind of like getting a new pair of eyeglasses or shoes, everything needs a break-in time. I was able to use these while wearing glasses, and even a hat too, it wasn't an unnoticeable fit, but worked just fine. The audio is clear, most songs sound great. I personally would like a little more boom in the bass, but for the price and other benefits I am happy with these. Plus, it's so nice not to have to keep looking for and picking up dropped earbuds that fall out of your ears!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DON'T WASTE YOUR MONEY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete crap. charging is so strange. you have to plug the base into a wall square instead of using a wire. not good for everyday use. the ear piece has now broke off after only 2 months of use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry to hear about this. We'd be happy to help out! Please email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Unconventional charger

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item due to the charging cord that came with it. It required a usb-c cord and on the go i didnt have the capability to charge it, a regular usb charging option would have been great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would not suggest these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is very poor you can barely here anyone on them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    So So

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sole purchase was for TV and not loud enough with Samsung TV. Ootherwise loud enough ok with Ipad.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    3 out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give a 0 star, they are horrible and the mic sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Keep falling out of my ears. The touch feature is also not the best

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv