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Customer Ratings & Reviews

Model:
EBGAIRSPRTRGRN124
SKU:
10180116
Your price for this item is $24.99
The comparable value price is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 3026 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their impressive sound quality, comfortable fit, and long battery life. Many also appreciate the comfort, reasonable price, and reliable connectivity. However, some customers have expressed concerns about the low volume and lack of bass, while others find the touch controls to be a bit finicky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,026 reviews
  • Rated 2 out of 5 stars

    Depends On Things

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While most people could probably wear these, if you wear glasses and/or have smaller ear shape these are not worth it even at cheap price. 1) I wear glasses and these will not work with your glasses temples. They will not fit and want to fall off due to not enough room around the ears. 2) Ear buds are built WRONG. They should be softer and/or have a better texture to "grab" the skin the ear canal. I know, "Look at the price." But this should not matter. It does not cost much to properly engineer ear buds.....

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    JLAB Go air Sport True Wireless Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    07/22/2023 - you just lost a customer - i purchased online may 19, 2023. 3 months and 1 day (7/20/2023) to P.O. date - the right ear bud stopped working and couldn't get it to work. i have hardly worn them as i just joined a gym. so disappointed. these replaced my trelab XR500 which lasted a good 2 years used in around the world gyms, HK, Delhi, HCM, DongGuan, Shanghai, Qingdao, JLAB Not enough volume either & buttons difficult to work. on my way to Best Buy and/or whereever i can find a good pair in the city.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 5 out of 5 stars

    Awesome.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Easy to use. Great price. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice budes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good. Price isn't too bad and i enjoy using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones work great. Order online was ready for pick in like 20 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product!!! love the color!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to keep up with these ear bugs lost them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for earbuds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to use than I anticipated. Good usability. Buy now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service Great Prices and I love the Brands that Best Buy sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value hidden gem in wireless headphones i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm enjoying my earphones with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and would referred to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the price was on sale which was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price,...............................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing but inexpensive so…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud stopped working on the 3rd use. Now a couple of months in they won’t pair with my phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Not applicable for an airplane

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tgese to listen to a book on an airplane. I could hear very little. I couldn't use them. Off the plane, I couldn't use them on a street. If a car drove by, it was too loud for the earbuds. I needed to hold my phone in my right hand. The Bluetooth wasn't powerful enough.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. jlabaudio-conv

  • Rated 1 out of 5 stars

    Told worker to keep my broken headphones… they did

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not work (opened couple weeks after purchase, lots going on you know), brought back to Springfield, PA Bestbuy location, showed receipt, was told I could exchange and to get another pair, got the other pair, and said “actually we cannot accept exchange on this.” Forced to buy the other pair and kid matched my original price as consolation for a $2 discount. $26.00 up in smoke. I’m a great customer, and feel like the team there easily could have gone out of their way for me, but probably deal with many bad/naggy/fraudulent customers in the area. Treated me like one of them. Complete joke.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is tinny, ear shape is very small and uncomfortable for wear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Extra ear pieces not included.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these teal earbuds and was soexcited to use them. Only to find that the extra ear pieces were not included in my box. Very disappointed.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about this. Please contact our support team at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 2 out of 5 stars

    Very complicate to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't working. I already returned it after using it for 2 days

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv