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Customer Ratings & Reviews

Model:
EBGAIRSPRTRGRN124
SKU:
10180116
Your price for this item is $24.99
The comparable value price is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 3027 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their impressive sound quality, comfortable fit, and long battery life. Many also appreciate the comfort, reasonable price, and reliable connectivity. However, some customers have expressed concerns about the low volume and lack of bass, while others find the touch controls to be a bit finicky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,027 of 3,027 reviews
  • Rated 2 out of 5 stars

    Very complicate to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't working. I already returned it after using it for 2 days

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    0/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive in the mail & Best Buy had a stupid policy about a 2 week notice but I work 12 hrs a week so how was I supposed to know? Would not recommend shopping with them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Stopped working within 3 weeks of basic use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these 3 weeks ago. The right ear phone alert stopped working completely. And Best Buy’s return policy won’t allow me to return them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Please reach out to our customer support team! We'll help resolve your issue. support@jlab.com jlabaudio-conv

  • Rated 1 out of 5 stars

    Not Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this product, would not charge , had to plug in to Laptop to charge

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry of the troubles you're running into. Please reach out to our support team for all product questions and support. support@jlab.com jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud died after a week of running with these

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds only work with 1 ear. I wouldn't recommend them!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Climmie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud stop working I need to return item

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv