Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3255 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,255 reviews
  • Rated 4 out of 5 stars

    Good sport earbud choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great simple earbud set. Easy pairing with one device at a time,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to hear...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the volume is “low”, very low, hard to hear! Not sure it’s hard to de ide whats the issue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Feel free to reach out to our customer support team, we're here to help and assist you with any troubleshooting. jlabaudio-conv

  • Rated 5 out of 5 stars

    Big

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds loud enough gog for running and sweating

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One headphone dies, 2nd pair to do so.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd pair of these i bought and the 2nd pair within a few months had the same issue as the first pair where 1 of the headphones just flat out stops working and no matter what i do, wont reset or anything and am unable to get it to work. They fit well, used them for working out and running but if the headphones are going to keep dying, theres no point in wasting your money. Buy another brand for the price.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good For Walks

    |
    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for going on walks. Inexpensive, not worried about losing or replacing if needed. Okay sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds for a low price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and better than Apple Air Pods. Also a lot cheaper. Great for working out. While I am running and sprinting it stays on and is sweat resistant.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ms. Shoulders

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not always connect even when it shows it is connected to my phone...does not charge even when left all night.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Richard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and product. The product I purchased was cheaper than I thought and it connected to both Android and apple

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so comfortable and not so good in blocking somewhat outside noise

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality as paid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 2-3 days. The volume was good but it seriously lacs BASS and quality of sound and depth. After hearing for the first sound did not like it. Sound was very plastic. May be you get what you pay for. Had to return the earphones,

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 4 out of 5 stars

    Try them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product surprised me with how well it worked. I’d trynit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won't connect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't connect to my 3 devices............................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good ones. Tjis is my second pair because the first time I lost them so I wanted to get the same ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using this and I love all the features that come with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kind of hurt my ears but I believe it is because of my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bargain

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to turn on ear piece unless it is put back in the case. Otherwise it's great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Earbuds

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I use them at work daily. However, they have broken at the ear hook at least once on both though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after Four Months

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Earbuds have okay sound but are too stiff and so they hurt the ears. Also, after having them for only four months, they have quit charging! And the free YouTube 3-month subscription that came with them? Yeah, that came with an expired code. Thank you BestBuy. I contacted your customer support twice about that to no avail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality earbuds for the price. They stay in your ear well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phones work well. Sound reception is waesome.

    I would recommend this to a friend
Sponsored