Customer Ratings & Reviews

After owning these for only 2 weeks, one of the earbuds wouldn't charge anymore. I had only worn these once. Best Buy's return policy states that I can only return these 15 days after purchase. I could not return these in time, because I was out of town. I will no longer buy this brand of earbuds/headphones. I will also question my purchases at Best Buy with such a short return and exchange policy.

Excellent for running. No issues with them at all.

Terrible product. Didn't last 4 months. Battery life is very poor. Sound quality is OK at best... I would recommend avoiding.

Bought this for my friend she loves them. Good reliability

This is the 3rd set of ear buds I have purchase at Best Buy with the past 3 months, and it does not work. I believe this item was defected. I have paid over 100.00 for these ear buds. Best Buy you disappointed me with your electronic brand. I should receive a refund.

Easy to follow sync instructions and procedure. Clear speakers & microphone

I love to use these when I’m walking for exercise.

I bought these for my son for the school bus and he loves them.

Wife loves them! Uses them at work and around home

These earbuds work perfectly for my afternoon runs!!

Simple use out of them wife loves them. Uses them regularly without issues

excellent product ,high quality, good price , durable

they work great I use them every day. they come on and connect right away.

Sound is not good. I have tried all supplied rubber ear pieces. Just sounds far away without really cranking the volume. Even then it is not much from a bass standpoint. Unfortunately got busy and missed my return window. Otherwise, I would have taken these back.

Within a month the right ear piece had no sound. I followed the troubleshooting/reset instructions and even brought to my local Best Buy with negative results. There was only a 15 day window to exchange/return so I am stuck. I essentially paid $25 for one month usage. Researching the internet for resolution I found that this is a common problem with the product. When they functioned, the quality was OK. A little “tinny” in sound and marginal volume, but served the purpose (for one month). I will unlikely purchase another JLab product.

Difficult to charge. Case light stops blinking after 2 minutes. When connecting, only 1 earpiece works. Put it back in case. Wait 1 minute then it connects. Says battery full but 2 minuts later says battery low and disconnects. Customet Support is worthless. Don't waste your money.

Works great. And I like that you can use the left or right or both earpieces

Usually they are great but this pair bad one of the ears stop working in a week. I own different colors.

Great product would definitely recommend to anyone

The sound is good. It does offer some noise cancelling. But I can hardly stand to wear them. I have tried different positions and these are just not comfortable. Stretch them out hasn't worked either. It is my own fault for missing the return period for these but I just couldn't expect not loving a JLab product.