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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3246 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,246 reviews
  • Rated 1 out of 5 stars

    Don’t Buy add $20 more and buy something else.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound isn’t great. I have tried super cheap heady phones with better sound quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed the a plug which fits the charging cable was not included. It is an odd shape clip so I was not able to use until i made another trip to store. Product useless without this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disconnecting Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these earbuds, especially because they are my 1st pair ever. The fit is fine and they sound good, but for some reason they have a tendency to disconnect when I'm listening to them working out. I know I'm not to far away because my phone is literally right next to me. For that reason I'm giving them 2 stars and will be exchanging them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have done everything i need them while I’m working out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap, and semi-effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good, they're inexpensive. The not-so-good, they sound less than mediocre. They filled the niche I needed for working out and not being concerned if I lose them. Not for audiophiles, obviously.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plain bad. Hard to use no bass not loud not worth it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at [email protected], and we'd be happy to help. jlabaudio-conv

  • Rated 3 out of 5 stars

    Battery issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not lasts long. I used it for 2 meetings and they were less than 3 hours and the battery is dead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box had charge. Which I needed since I forgot my AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it worked on one side. Now it doesn't work. Too bad cuz the ear pieces fit and stay wonderfully.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Disliked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after day 3. Promptly returned them to Best Buy for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pair of Earbuds!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and they work great! .... ..... ......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect and use. Very beautiful color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. This only worked for 2 months before the left earbud went out. It went out in the middle of my workout where it started making static noise. I waited a day then put it back in the dock but didn’t see it charging. I don’t recommend this at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and charging is a breeze! The best I have used!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too good for outdoor phone calls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits good. The sound is not loud enough during phone calls. Volume control is not user-friendly.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Neither here nor there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done but will do only until I find a proper replacement for my Jaybird Tarah headphones (apparently discontinued)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t wear them for hours.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the quality for the price is good, however, the hard plastic loop will ‘kill’ the back your ears after a couple hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not value for money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphone are good but did not last long so not happy on its performance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear bud!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! Best ear buds that I have bought for the money!!

    I would recommend this to a friend
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