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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3246 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,246 reviews
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cumbersome in my ear, it’s hard for me to control my answering and ending calls by tapping. The over the ear feature does help the bud stay in my ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not loud at all. Not worth the money. I had louder around the sane price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough! Wasn’t what I expected for the price!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear cushions aren’t the best/ don’t go in your ear all the way. They’ll work better once you get them adjusted

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does its job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphones, but they look a bit bulky, not an attractive pair of earphones in person.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how sleek these are, but I hate how slippery they are. I’d make the outside to have a better grip. The charger port on the inside also broke so now the right ear piece doesn’t work.. only had it for 4 months..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Your earbuds have a two-year warranty! Reach out to us at [email protected] to resolve your issue. jlabaudio-conv

  • Rated 3 out of 5 stars

    Inexpensive headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are inexpensive and get the job done when wanting to run or bike

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only last for a few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great for a time, but then started to decline. The right side (which I use more often) doesn't always charge when device is on it side. The right headphone has also lost quality of sound is you can barely hear it anymore.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Jlab earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, but low volume. Economical, but squeeze even a smaller ear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Earbuds work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I can say about these earbuds is they work. I find the sound just average.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good cheap earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got there at a great price and they're great for working out. They stay in place really well when I'm running and jumping around which is exactly what I was looking for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken product, not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth it. After initially working well the ear buds stated to connect to my phone while in the charging case (you can find these complaints on Reddit as well). Next the left ear bud decided not to charge or connect to the case and would not play any sound. Followed the steps to “reset” the device and no response. My expectations were low but after barely 2 months this are useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero stars. Unusable. Horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. DO NOT BUY!! These are probably the worst sounding headphones I have used. No bass whatsoever. Just tinny and quiet. They have three EQ settings which all sound about the same. I was shocked how bad it was.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 2 out of 5 stars

    The Breakup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break up. I tried to fix with a reset. I got another set from jlab and they do the same thing.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're so sorry to hear that you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 3 out of 5 stars

    Low cost - Semi low comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont quite fit correctly on my ears. Probably would buy again though because of the low cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent, not the best, but also not the worst.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Nothing to write home about

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound okay. Battery life is no where near the 31 hours listed. More like 12. Comfort is meh.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good & they get the job done. Speakers not clear on some bass levels

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but better options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but sound quality could be better……..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the most uncomfortable ear buds I've ever worn. I tried spending time trying to get used to them and tried each of the silicone sizes and they never got better. Usually I could only last 30 minutes - 1 hour before taking them off. Because I tried to get used to them, I missed the two week window for returns, thinking I had 30 days.

    No, I would not recommend this to a friend
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