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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3246 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,246 reviews
  • Rated 3 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their ok the nose cancellation could be be better. But for what it’s worth. It’ll do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Best Buy pulls through. Cant beat these for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is poor. Very low and it makes a lot of noise when people talk. Lot of air noises even when you are indoor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab wireless headphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but very cost such diid last long wish blue color okay headphones limit battery last long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy unless you need it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it the sound was great and now you barely can't hear out of the earpiece. And I only used it indoors. It's not worth it unless you just getting it until you get something better

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      You should be experiencing clear audio. Please reach out to our customer support team to get you taken care of! [email protected] jlabaudio-conv

  • Rated 2 out of 5 stars

    Ehh...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection strength. Turning my head is often enough for the JLab Go Air Sport to drop connection, sound quality isn't great but for $25 it doesn't need to be remarkable. I did this on vacation and just needed something, but I regret not getting something a bit higher quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality sucked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't have very good sound. Disappointing to say the least.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I return the product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, short plug. I had to return the item. I was not happy with this purchase. Should have read the specs.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    JLab - Nice everyday earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JLab Go Air Sport True Wireless Earbuds are worth every penny. Of course, these are not top of the line earbuds, but they are comfortable, extremely easy to set up and sound good! I have been trying different types of earbuds for some time in search of those that would be comfortable and would stay in my ears. Finally - I found them - these JLab Go Air Sport are keepers!! The earbuds come in a hard-shell charging case. Beautiful lime-green (they call it yellow) and already partially charged - they say the case & earbuds combine for 32 hours of use. I put them on. Put a bud in each ear, slipped the wing over my ear and turned the bud in my ear. They went perfectly into place... so comfortable. Then it started setting itself up without my doing anything... When it said it was ready to pair, I grabbed my iPhone and paired it - just that easy.. Setup done! I opened a playlist and the sound was clear and crisp in my ears. The limited settings available are changed with little taps to the sensors on each earbud. You rarely have to press... just tap... Once, twice, etc... Depending on what you want to do. Tapping is nice so I'm not having to shove the buds in my ear canal as I do with some earbuds. There is a little guide that shows you what the taps do. It is a small learning curve but not difficult. There are 3 EQ settings - I prefer the sounds from the JLab signature setting. You can connect to your phone's assistant - Google or Siri easily. Siri heard me just fine, but I could barely hear her however she did do the task I requested. It is a cool feature. You can tell the assistant to place calls for you or ask it whatever you want. I could answer calls and the caller clearly heard me and I heard them just as well. The charging cord for these is amazing. You don't need a separate cord... The cord is built-in to the bottom of the case so you're never without it. And it's a simple usb... Just plug it into a port! It is short but you won't lose it and it's simple. I would prefer if it was USB-C instead of A, but I can certainly deal with the convenience of having it right there all the time. I cannot speak highly enough about these JLab Go Air Sport True Wireless Earbuds. From the first use, they turn on and connect to my iPhone automatically as soon as I remove them from the case (and I can listen to only 1 at a time if I choose). I recommend these for anyone who wants a comfortable, secure, good sounding, truly wireless earbud with a very reasonable price tag!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price and starter set. They are not too loud

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jad to return them after 2 weeks not the best but you get what youbpay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Serviceable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, but nothing to write home about.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible bad quality earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, maybe because they're cheap, it doesn't work properly, it keeps turning off on of the ear sides, it keeps being interrupted when listening to music or in a call, it is just terrible, horrible, bad quality, i guess that's why it is cheap, you get what you paid for?

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Willie, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Descent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for short term usage. They are a little bulky.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality cannot get in ear will not recomme

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    :/

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were okay, not my favorite, but they got the job done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality if fair for the price, but they stopped charging after only 2 weeks of use at the gym. Unfortunately, I didn’t keep the receipt so I can’t get a replacement without paying for a whole new pair. The built in USB cable in the case is a nice feature (too bad the earbud itself won’t charge).

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Don't bother

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give it a go, and unfortunately it turned out poorly. While initially they worked great for about a week or two. One of the earbuds completely stopped working. I don't know if it was something I did or the thing was malfunctioning. But I even resorted to troubleshooting videos online to no avail.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Syncing issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t cheap out on headphones, especially these… I wasn’t expecting much from 25 dollar headphones but I was at least hoping both of them would connect.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Pinch bug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay it’s alright but they sound like low after a period of time.

    I would recommend this to a friend
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