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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3246 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,246 reviews
  • Rated 3 out of 5 stars

    Hurts ears if you position wrong kinda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these though I have complains that won’t fit

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality sound, volume is to lower, no a good deal

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback! Please contact us at [email protected]. We will help you out. jlabaudio-conv

  • Rated 1 out of 5 stars

    Do not buy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor at best. The right ear bud stopped charging after two uses. Lastly, you get a ton of wind noise in your ear on the slightest windy day. I absolutely do not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a ok brand and ok earbuds i think its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J-lab ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they serve their purpose. they get the job done and were not expensive. I've had good experiences with all J-lab products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very dysfunctional headset.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls for the volume don't work consistently. When you put the headphones back in the case it doesn't disconnect from whatever you're listening to, you have to manually disconnect. It keeps searching to connect and then wears out the battery. I'm going to throw this headset in the trash and order another headset from Amazon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit and audio sucks.!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What you need it for?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for phone calls but not for listening to music. No good music quality

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

  • Rated 2 out of 5 stars

    Chager

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats up with the usb charger on this. It doesnt plug into a laptop or a regular usb. I can only charge it by plugging in to my phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality sound, low volume, not a good deal…..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback! Please contact us at [email protected]. We will help you out. jlabaudio-conv

  • Rated 1 out of 5 stars

    Better luck next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor no matter how high the volume it sounds muffled.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is meh. But the real problem is that these earbuds will not Bluetooth connect to exercise equipment at the gym while two other Bluetooth earphone and earbuds connect easily to the same machines in seconds. I gave up trying to use these JLab things. $25 wasted.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    I can't go for that

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were uncomfortable and didn't feel right on my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ones yet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charge time only last 3.5 hours. NO GOOD.. Looking for something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the fact that these buds didn't have much bass in them; close to none, in my opinion. Maybe it was just me, but they kept feeling like they were going to fall out of my ears even though they're hook-on buds. I returned them the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely NOT sweatproof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for a week (7 days). Used them 6 days. And today the right earbud stopped working after some sweat got onto it during a workout. Sound completely cut out and all touch function for that earbud stopped working. Even more frustrating because without the right earbud the touch function on the left one stops working too. These are NOT made for people who actually sweat during workouts. I would not recommend these earbuds.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t stay charged as long as some of the other earbuds do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but not very loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok, just not very loud, I did return them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    These Jlab headphones are just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Sound is ok as it relates to music, but goes in and out sometimes and the bass doesn't hit for real lol. :( - For audio calls these work great -If I had the time i would have returned them for the second time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone died after two weeks, charging issues... Meh

    No, I would not recommend this to a friend
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