Customer Ratings & Reviews

Headphones keep disconnecting with each other and only one side works. Have tried all the instructions to reconnect but have been unsuccessful. Purchased two months ago.

Love the he color options,I like the option to get warranty for headphones

These have worked out very well. It is especially nice that they can work individually.

Great product, could use upgrades for hands free options

Disappointed they lasted two and a half months. Bought them April 1, 2024 for my grandson's 15th birthday. He was pleased withe the sound and fit. While visiting this weekend, July 13, 2024 his mom told me there was no sound coming from one side. I know they were not a high-end, but I did expect them to last longer than they did.

They stopped working after day 3. Promptly returned them to Best Buy for a refund.

Not too loud but definitely loud ehough to hear the music you want to hear!

the earbuds have been working great! I am very happy with my purchase!

I love the ear buds and everyone say they can hear me better with them on. Lol

Honestly best money I ever spent and would highly recommend them

I used this brand before, and I satisfied again...

Perfect for, purchased for landscaping, sweat resistant and stays on.

I bought these about 30 days ago. They have great sound and were great... however, my left bud stopped working even after being fully charged.

Excellent product to buy!!!!!!!!!!!!!!!!!!!!!!!!!!!

The headphones do not have a good volume level, they sound very low all the time and to top it off, one of them can no longer be heard when I speak, I have a lot of difficulty hearing. They have never gotten wet, I have only had them for a few weeks.

I use these headphones to work out and I love the over the ear feature.

Purchase for my kids and they love them. I would purchase again.

These earbuds work great! Exactly what I expected from jlab

Great value. Great product. Perfect size. Durable case.

The design is what I like most about this pair of earbuds. The rubber hooks are soft enough to move and bend, but rigid enough that they are not going to be flopping  all over the place while you are running or doing other things. I have yet to have these fall of during any activity. I also like the fact that while the ear tips are designed to be inserted into the ear canal, they don't have to be. I find that my ears ache after extended listening times with internal  earbuds. It's nice that I can still use these without having them in my ear canal. The hooks do a great job keeping this on no matter how the ear tips are. Keep in mind that some sound features like the bass depend on that sealed air way to create the more in-depth sounds. So unless the earbuds are inserted into the ear canal at the right angle, you are going to lose a lot of bass and depth to the overall audio. The other thing I really like about these buds is the fact that in has built in EQ settings. There are only 3 settings, the JLabs Signature setting (which brings increased bass and vocals), Balanced (which is what it implies), and Bass Boost (this does add some extra bass, but keep in mind you will only notice it if the earbuds are inserted into the ear canal at the correct angle). Also keep in mind that these are a low budget earbuds set, and that audio  perfection comes at a much higher price tag. The charging case is slim compared to some other brands. It's just slim enough that I can carry it around in my pocket if I need to. However each earbud typically has an eight hour usage time. Which is more than enough for me. The earbuds can actually be used independently if you are concerned about stretching the battery life out, so that will give you 16hours, and then you can recharge from the case for another stretch of 16hours before having to find an outlet to charge the case and earbuds with ( a full charge requires approx. 2 hours). I also really like that the case has a built in USB charging cable, so all you need to do is plug it into any USB adapter in your car, home, or mobile charging packs. The earbuds use Bluetooth 5.1, so you should be able to take advantage of the latest Bluetooth technologies providing your connected devices are at the same level. All older Bluetooth devices should connect and still work fine as it's all backwards compatible. The differences in the Bluetooth technology are negligible to most people, however there has been progressive improvements in speed, distance, power consumption and location accuracy. They also have an IP rating of 55 which means they are dust and water resistant, not waterproof or completely dustproof. Although, the tiny dust particles that could get in should not make a difference in their performance. As far as water  goes, these are good for a regular splash or two and definitely sweat, but they would most likely fail if subjected to high pressure water exposure or submersions into water. Calls work very well through these. I used them in my car, with the windows open, going about 35mph and the caller was able to hear me clearly with minimal background noise, I was still able to hear the caller just as good, and we were able to carry on a conversation just like that.  The controls are easy and so far have worked great. One tap on the right bud to increase volume, and one tap on the left to decrease. Everything is set to the number or duration of taps, which works out great. I can't stand some of the other earbuds or headphones where you need to swipe up or down across them to do something, because those only seem to work half the time. Keep in mind that if using only one earbud, that you will still only be able to access that earbuds controls, so you will have to grab the phone to change or initiate some features. Two taps on the left earbud activates your assistant app, I am using a Galaxy Note 20, and it works fine with the phone locked or unlocked. Although I do know that some phones may require other permissions to let a connected device activate the assistant app while the phone is locked. So if you come across this, it's not an earbud issue, it's a phone settings issue. Overall these earbuds are an excellent low budget option. The ear hooks do take some getting used to after prolonged uses, but it's kind of like getting a new pair of eyeglasses or shoes, everything needs a break-in time. I was able to use these while wearing glasses, and even a hat too, it wasn't an unnoticeable fit, but worked just fine. The audio is clear, most songs sound great. I personally would like a little more boom in the bass, but for the price and other benefits I am happy with these. Plus, it's so nice not to have to keep looking for and picking up dropped earbuds that fall out of your ears!!