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Customer Ratings & Reviews

Model:
EBGAIRSPRTRTEL124
SKU:
6503906
Your price for this item is $24.99
The comparable value price is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 3186 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,186 reviews
  • Rated 3 out of 5 stars

    Descent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for short term usage. They are a little bulky.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    :/

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were okay, not my favorite, but they got the job done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible bad quality earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, maybe because they're cheap, it doesn't work properly, it keeps turning off on of the ear sides, it keeps being interrupted when listening to music or in a call, it is just terrible, horrible, bad quality, i guess that's why it is cheap, you get what you paid for?

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Willie, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Won’t charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality if fair for the price, but they stopped charging after only 2 weeks of use at the gym. Unfortunately, I didn’t keep the receipt so I can’t get a replacement without paying for a whole new pair. The built in USB cable in the case is a nice feature (too bad the earbud itself won’t charge).

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Don't bother

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give it a go, and unfortunately it turned out poorly. While initially they worked great for about a week or two. One of the earbuds completely stopped working. I don't know if it was something I did or the thing was malfunctioning. But I even resorted to troubleshooting videos online to no avail.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 3 out of 5 stars

    Hurts ears if you position wrong kinda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these though I have complains that won’t fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pinch bug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay it’s alright but they sound like low after a period of time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Chager

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats up with the usb charger on this. It doesnt plug into a laptop or a regular usb. I can only charge it by plugging in to my phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a ok brand and ok earbuds i think its worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality sound, volume is to lower, no a good deal

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback! Please contact us at support@jlabaudio.com. We will help you out. jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    J-lab ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they serve their purpose. they get the job done and were not expensive. I've had good experiences with all J-lab products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give a 0 star, they are horrible and the mic sucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What you need it for?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for phone calls but not for listening to music. No good music quality

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

  • Rated 1 out of 5 stars

    Absolutely NOT sweatproof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for a week (7 days). Used them 6 days. And today the right earbud stopped working after some sweat got onto it during a workout. Sound completely cut out and all touch function for that earbud stopped working. Even more frustrating because without the right earbud the touch function on the left one stops working too. These are NOT made for people who actually sweat during workouts. I would not recommend these earbuds.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality sound, low volume, not a good deal…..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback! Please contact us at support@jlabaudio.com. We will help you out. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Sound goes in and out. The bluetooth connection is also a pain. Must keep the case with you at all time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is meh. But the real problem is that these earbuds will not Bluetooth connect to exercise equipment at the gym while two other Bluetooth earphone and earbuds connect easily to the same machines in seconds. I gave up trying to use these JLab things. $25 wasted.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    I can't go for that

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were uncomfortable and didn't feel right on my ears

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the fact that these buds didn't have much bass in them; close to none, in my opinion. Maybe it was just me, but they kept feeling like they were going to fall out of my ears even though they're hook-on buds. I returned them the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One one earbud will stay connected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially paired to my PC, but since then only one earbud will connect. The other just incessantly repeats "J Lab On!" but won't connect. Have done all the usual resetting and troubleshooting and even did a warranty replacement—same issue.

    No, I would not recommend this to a friend