Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
EBGAIRSPRTRTEL124
SKU:
6503906
$24.99
Save $5
The comparable value is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 3335 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,335 reviews
  • Rated 1 out of 5 stars

    Dont waste your money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plain bad. Hard to use no bass not loud not worth it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    stupid adapter needed to charge these

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are crap. i bought them for my mom for christmas and she cant even use them because it comes with a wierd way to charge and she couldnt even charge them or use them until i bought an adapter for her to use making the purchase not worth it becayuse i had to spend 10 $ on the adapter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pair of Earbuds!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and they work great! .... ..... ......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect and use. Very beautiful color.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed results

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it worked on one side. Now it doesn't work. Too bad cuz the ear pieces fit and stay wonderfully.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Battery in one earbud won't charge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning these for only 2 weeks, one of the earbuds wouldn't charge anymore. I had only worn these once. Best Buy's return policy states that I can only return these 15 days after purchase. I could not return these in time, because I was out of town. I will no longer buy this brand of earbuds/headphones. I will also question my purchases at Best Buy with such a short return and exchange policy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not lasts long. I used it for 2 meetings and they were less than 3 hours and the battery is dead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very found of this one after using a Jabra for year, then a Blueparrott. It doesn't seem to turn off until placed in the charger box and has limited features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit and sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and charging is a breeze! The best I have used!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear bud review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like these as they hurt my ears. Others may love them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    charge cord way to short

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned after opening up the box to find a 3 inch charge cord connected to one of the earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear bud!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! Best ear buds that I have bought for the money!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too good for outdoor phone calls

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits good. The sound is not loud enough during phone calls. Volume control is not user-friendly.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Neither here nor there

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done but will do only until I find a proper replacement for my Jaybird Tarah headphones (apparently discontinued)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t wear them for hours.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the quality for the price is good, however, the hard plastic loop will ‘kill’ the back your ears after a couple hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are life savers when you don't have your go to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ya Git Watcha Paid Fer!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month the right ear piece had no sound. I followed the troubleshooting/reset instructions and even brought to my local Best Buy with negative results. There was only a 15 day window to exchange/return so I am stuck. I essentially paid $25 for one month usage. Researching the internet for resolution I found that this is a common problem with the product. When they functioned, the quality was OK. A little “tinny” in sound and marginal volume, but served the purpose (for one month). I will unlikely purchase another JLab product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Travel Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved, compact while traveling, easy charge..comfortable fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats alternative

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and simple to use. Happy with the purchase so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb Deaign

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way to turn them on without the case. So if you pop them on your head, but wait until you walk to the gym and get on a machine to try and listen to something, you have non functioning headphones. Dumb design.

    No, I would not recommend this to a friend