Customer Ratings & Reviews
- Model:
- EBGAIRSPRTRTEL124
- SKU:
- 6503906
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these earbuds. The left one did not work. Replaced with one like these but in black. This pair worked but the volume was not loud enough to hear over the treadmill noise. Returned and got a pair of Sony WF-500. The volume is louder than the JLab pair but could still be a bit louder. My treadmill is very noisy.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t give that good sound compared to my other JLAB earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud doesn't always work, and the charge does not last as long as it should!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These only worked twice I got the cheapest Bluetooth earphones so I guess I got what I paid for. I would return them if I could
No, I would not recommend this to a friend- Cons mentioned:Volume
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud.....................................
No, I would not recommend this to a friend Bad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get this item wont stay connected or hold charge
No, I would not recommend this to a friend- Pros mentioned:Price
great for working out and price is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was greate for the price, but i prefere earbuds. can workout with no problem
I would recommend this to a friend Not happy with the audio quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Y horrible audio quality of you can afford something better don’t buy this
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have very good sound. Low quality, not a big fan.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Left earbud stops working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these about a month ago. Within a couple weeks the left ear bud stopped turning on. Tried all the hints online but to no avail. Had same problem with this brand previously, but had hoped it was a one off thing. I was wrong.
No, I would not recommend this to a friendOK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit and feel ok. For music they are not great.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Poor sound quality and connection
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is adjustable but never very good. Any time I try to make calls with these headphones-the people can barely hear me, it picks up outside noise better than my voice, and I sound distorted even without any outside noise. Additionally, if I turn my head slightly too far, sound cuts out in one, if not both, headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product started out great and then after a month of using this earbud, the right side stopped working and then shortly after both the right and left stopped working. I would not recommend anyone to buy this product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear of the issues that you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us either email, support@jlabaudio.com or give us a call at 405.445.7219 Mon-Thurs 8am-4:30pm PST and Friday 8am-2pm PST. We're here to help!
Would not purchase again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use mainly for working out. They lasted less than a month when the right ear bud stopped working. Tried all suggestions for resetting, etc - nothing worked. Waste of $30.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first pulled them out of the box to charge them for the first time they would not charge. The earbuds worked great! But could not charge them after the first use. Had to return them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Very bulky
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky to my ear was very uncomfortable. I returned
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Terrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk if it’s because I sweat so much or if it’s just bad quality but these lasted less than 7 months. One of the ear pieces stopped working and it also doesn’t turn off automatically so if my headphones are near me, my phone with connect to them automatically even when they’re “off” and in the case. It rather annoying. I hate them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback. We've passed this on to our product team for review.
Right earpiece won't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right side piece stopped working after a week. Won't connect to Bluetooth. I just missed the return due date by 2 days and stuck with just left side working piece.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
hurt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic was a hard around my ears and it hurt. I ended up returning them .
No, I would not recommend this to a friendDon't buy these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time purchasing these headphones and once again, the left headphone stopped working very early on. Waste of money TRASH
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .You have a two-year warranty with our Bluetooth devices. Please contact us at support@jlab.com, and we'd be happy to resolve this for you!