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Customer Ratings & Reviews

Model:
EBGAIRSPRTRTEL124
SKU:
6503906
Your price for this item is $24.99
The comparable value price is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 3186 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,186 reviews
  • Rated 2 out of 5 stars

    Too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are way smaller than they look. Was extremely disappointed.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

  • Rated 1 out of 5 stars

    Worst Earbud on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoy nothing but high frequencies than these are for you. Poor fit, became uncomfortable after fifteen minutes or so.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not waterproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound started to crackle and cut in and out after a week use at the gym. Product not really waterproof. I guess sweat got in and messed it up.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We would love to help provide some troubleshooting tips or assist in processing a warranty claim.
      Please reach out to us at support@jlab.com jlabaudio-conv

  • Rated 1 out of 5 stars

    If you like bad audio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then you should buy these earphones. I didn’t expect much, but I expected slightly better. Tinny, bass-less sound unless you shove the buds directly against your eardrums.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Comfortable ear feel and long battery life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go through wireless headphones, so I am always looking for good options that are comfortable to wear for long periods of time. I do a lot of my work during the day by myself, so I am almost always found with buds of some sort in listening to something while I work. For that reason I keep a few sets at a time since I lose them or sometimes they just quit working after a while. That said I have used JLab buds before and found them to be a solid choice. These are also solid. They are comfortable to wear for long periods of time. I really like that the case has a built in charging cable as part of the case. The sound is great, crisp and clear. I will say that you do need to read and understand the instructions. Do not just charge and use. They, like most buds these days, have the user controlled buttons built in to the ear piece for volume up, down answer calls, skip forward or back etc. The best feature really that I have found vs other buds is great battery life on a full charge. I am using these daily now as they are better than some of the other ones in my collection. Definitely recommend,

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for your feedback. We love hearing from our customers and we'll definitely pass your experience along to our Product team. jlabaudio-conv

  • Rated 2 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not Beats Pro. Something to use until you can get Beats or something else.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for your feedback. We enjoy hearing from our customers and we'll definitely pass your experience along to our Product team. jlabaudio-conv

  • Rated 1 out of 5 stars

    Do Not Buy!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had These headphones only for a week & then the left earpiece blew out!! I tried every reset method but no good. These headphones are garbage & like the saying goes. “You get what u pay for”

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 2 out of 5 stars

    Too small, great for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were too small, had to give to my daughter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last a few months. Plus the jab app is super janky and buggy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buds don't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is bad it keeps signing off I will never..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Christina, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Left ear bud wouldn’t keep a change

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these so bad. I had to return these because the left ear bud wouldn’t hold a charge. Reading reviews, seem like most had the same issue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 4 out of 5 stars

    Over the ear Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, little painful on the ears until you get used to them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as beater buds but the sound quality is almost cartoonishly. I've owned other Jlabs and been satisfied but I can't believe they even pushed these things out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    JLab No Air Sport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is terrible; unusable for calling. Static, signal breaks up, &c.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right ear doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone and the right ear was not working the receiver was out of country so could not return but bad experience overall

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not a fan; go with the studio headphone from JLab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones hurt my ears, and the sound quality was definitely lacking. Ended up returning them and getting the studio headphones from JLab, which I'm really happy with.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    DO NOT BUY THEM.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not pair well together. Sometimes only the left one connects to my cell phone. A few times I have had to disconnect the Bluetooth setting on my cell so that they can connect. Not very reliable. Definitely returning them to the store.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    JLAB warranty is a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud stopped working. I missed the 30 day return for JLAB by one day. JLAB makes you pay for return shipping on warranty. Absolute joke. JLAB is trash.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at support@jlab.com, and we'll get back to you as soon as possible. jlabaudio-conv

  • Rated 1 out of 5 stars

    It does the job when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke immediately. I dont hate the brand. They will except refunds even with out the box. I have been to depressed to return it. Human interaction is draining.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor microphone quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to speak to callers. A lot of feedback saying they cannot hear me due to poor microphone quality. Fine for listening to music but not taking calls.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv