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Customer Ratings & Reviews

Model:
EBGAIRSPRTRTEL124
SKU:
6503906
Your price for this item is $24.99
The comparable value price is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 3186 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,186 reviews
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good fit, average sound quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had one repetitive problem with "wireless sport earbuds"--THEY NEVER STAY IN MY EAR. My sport of choice is cycling which requires a fair amount of head movement to look over my shoulder for cars or other bikes. As a result, I have dropped several in-ear sport buds the moment my ears get sweaty and I pivot my head. Consequently, I was looking for a bud with a design exactly like the JLab Go Air Sport that has an over (and around) the ear hook. The hook itself is a flexible, rubbery plastic material that does not have a "molding wire" in it. (Note: Some wired in-ear buds I have tried have a thin wire in the hook part that you can bend for a tighter fit to the back of the ear.) I was a bit concerned, at first, that without the ability to bend the hook to my ear it the bud would get too loose and let in too much ambient sound. It turns out the hook is extra long and comfortably wraps around my entire ear for a snug fit that does not come loose even when the sweat is dripping and I am looking around for traffic. From that standpoint, these buds deserve 5-stars!!! Unfortunately, there are some issues that force me to remove a star from the rating... First, the case (which charges the buds and has a built-in 2" USB type-A connector--bring your own power source) does not have a way to store the extra "tips." The buds conveniently come with a pair of large, medium, and small tips but there is no way to keep the extra tips in the charging case so inevitably, you will misplace the extra tips. Probably not a big deal, but also a marketing/design flaw in my mind. Secondly, the case stores the buds in "reverse" of how you use them. The left ear stores in the right side of the case, and the right ear stores in the left side of the case. Again, not a deal breaker but it is just weird to get used to. Taking away a quarter star for this. Third, while I do appreciate "touch sensitive" controls on the buds themselves that let you answer a call, turn volume up/down, skip music, etc., I have, on numerous occasions, inadvertently skipped a song, muted a call, and screwed up the volume while simply trying to resituate the buds more comfortably in my ear midway through a workout. I am not sure how one could have it both ways, but it would be nice if there was a pause before the touch controls kick in so that you could push on the earbud without actually activating a control. Minus a quarter star. Fourth, and this is kind of a big deal for me as I sometimes need to answer a call while these earbuds are in, the quality is average at best for listening to music (EQ-ing the music helps a bit) and apparently very hollow (echo) and metallic during phone conversations per the person on the other end of the call. There are too many variables to know whether the buds are causing this sensation or a poor phone connection or something else, but I know I do NOT have people complaining when I use other bluetooth headphones for phone conversations. Minus at least half a star for this. Because my goal with these buds is primarily to listen to music/podcasts while sweating during a workout, and because I have tried and failed with numerous other in-ear sport buds, I am going to go ahead and RECOMMEND them simply because they don't fall out when my ears get sweaty while riding my bike on a mix of city and rural roads at 20 mph. The audio and vocal quality could be better but these fit, they stay in my ear, and they stay charged for a very long time (rated at 32hrs I believe)...which is exactly what I needed without spending an arm and a leg.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a waste of time. Veey disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Labj

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little bit disappointed because it remained on when I finished to use and the battery twice or more than twice it’s finished and I tried to charge and doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    After using phone, the device has no off button.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using phone, the device can't be turned off without turning bluetooth. Also, it has a tap style button that is not responsive & easy to miss with you finger when tapping.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Trash quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 2 months. Return process under warranty was a huge hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these to work out I work out long hours versus the water damage in the sweat does not mess it up very

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Budget-friendly exercise ear buds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the opportunity to try these out, and while they won't be my daily drivers, they do make for a nice set of budget-friendly exercise ear buds. The volume is more than adequate, so much so that they could almost be seen as a hazard if wearing them while road running, but they do a good job of drowning out gym noise but its by volume and not because of a good seal. You'll hear your music, but everyone else will too. There are 8 EQ presets, but I didn't notice a great deal of difference between them. Bass is slightly underwhelming, but the highs are clear. These ear budsare fairly comfortable, and the hooks didn't dig into my ears while doing a good job of keeping the ear buds in place while jogging or cycling. Pairing was easy with both my Android phone and my Samsung Galaxy 4 watch i never got more than about 20 feet from my phone, but I didn't have any connectivity issues. Battery life was around 6 hours for the buds, but I listened at high volumes so I'm sure that impacted the battery life. These buds are rated IP5 sweat-resistant. I use them multiple days for multiple workouts and they've held up to sweat in 100+ degree heat very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds will not answer your phone calls as advertised very disappointed with battery life as well. I wish I could return but I didn’t open and until after the return period.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Worst bluetooth headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product in the market...mif i can give i will give negative 5 stars, dont pair at all to any device, poor sound quality if it does after 2-3 hours it takes to connect

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says that they are waterproof and sweatproof yet didn't last half a day while I was cleaning my house.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth buying

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money dont buy. My right headphone stopped working and i filed a claim with JLab directly. They want me to pay to sennd them back to them to repair them. The cost to ship they is money then what they cost. Don't buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard it’s really good but I have not received it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earbuds ive ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality was beyond bad. I threw them out in frustration instead of returning them. That was a mistake. These earbuds are a scam.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Comfort, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for exercise

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time finding earbuds that are good for heavy activity such as working out or being active that don't fall out constantly and stay in easily. I've been using these while both at work and at the gym and they've been great so far. I've tried a few different pairs of JLab headphones and these are great quality like their other models as well. These are on the lower end of the price spectrum so they're great if you're looking for a more inexpensive option that could be lost or replaced cheaply. The neon yellow color is great because it prevents me from losing these as they stand out a lot color wise. The package includes the charging case, headphones, and additional rubber earbuds to make it fit better. The charging case has an attached retractable USB so you don't have to worry about having a charging cord when needing to bring them on the go. These are super easy to connect to bluetooth. Overall, the sound quality is really good especially for the price point. They're comfortable and stay in even during activity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible all around

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is garbage. The smallest amount of sweat puts these on the fritz. One earbud stoped working completely after just a few months.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Failed just after return window ended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Ear buds wouldn't hold a charge after 3 months

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst pair of head phones Charge doesnt hold Head phone burn out while working out

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    One Earbud Not Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these some 4 weeks ago and all was well initially. Right earbud sopped playing after a week. No power seem to be going to it at all (no blue light). Trying to troubleshoot but not working. May have to return them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear bud stopped working after only a few uses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 2 months ago and after only 5 or 6 uses the left ear bud stopped working. None of the suggested tips for resolving the issue worked.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend, sound quality is not great, charge doesn’t last long either.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      You should be experiencing clear audio! Please reach out to our customer support team to get you taken care of support@jlab.com jlabaudio-conv