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Customer Ratings & Reviews

Model:
EBGAIRSPRTRTEL124
SKU:
6503906
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$24.99
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Customer reviews

Rating 4.3 out of 5 stars with 3431 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, comfortable fit, and long-lasting battery life of these earbuds. While users appreciate the quick connectivity and fast charging speeds, some have noted concerns regarding the maximum volume levels and the lack of deep bass. Additionally, a small number of users find the touch controls to be somewhat inconsistent during daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,431 reviews
  • Rated 1 out of 5 stars

    Don't waste your money on this one.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to charge. Case light stops blinking after 2 minutes. When connecting, only 1 earpiece works. Put it back in case. Wait 1 minute then it connects. Says battery full but 2 minuts later says battery low and disconnects. Customet Support is worthless. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Nothing to write home about

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound okay. Battery life is no where near the 31 hours listed. More like 12. Comfort is meh.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Zero stars. Unusable. Horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. DO NOT BUY!! These are probably the worst sounding headphones I have used. No bass whatsoever. Just tinny and quiet. They have three EQ settings which all sound about the same. I was shocked how bad it was.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 2 out of 5 stars

    Only last for a few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great for a time, but then started to decline. The right side (which I use more often) doesn't always charge when device is on it side. The right headphone has also lost quality of sound is you can barely hear it anymore.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Poor Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is poor. Very low and it makes a lot of noise when people talk. Lot of air noises even when you are indoor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how sleek these are, but I hate how slippery they are. I’d make the outside to have a better grip. The charger port on the inside also broke so now the right ear piece doesn’t work.. only had it for 4 months..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Your earbuds have a two-year warranty! Reach out to us at support@jlab.com to resolve your issue. jlabaudio-conv

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent, not the best, but also not the worst.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    JLab - Nice everyday earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JLab Go Air Sport True Wireless Earbuds are worth every penny. Of course, these are not top of the line earbuds, but they are comfortable, extremely easy to set up and sound good! I have been trying different types of earbuds for some time in search of those that would be comfortable and would stay in my ears. Finally - I found them - these JLab Go Air Sport are keepers!! The earbuds come in a hard-shell charging case. Beautiful lime-green (they call it yellow) and already partially charged - they say the case & earbuds combine for 32 hours of use. I put them on. Put a bud in each ear, slipped the wing over my ear and turned the bud in my ear. They went perfectly into place... so comfortable. Then it started setting itself up without my doing anything... When it said it was ready to pair, I grabbed my iPhone and paired it - just that easy.. Setup done! I opened a playlist and the sound was clear and crisp in my ears. The limited settings available are changed with little taps to the sensors on each earbud. You rarely have to press... just tap... Once, twice, etc... Depending on what you want to do. Tapping is nice so I'm not having to shove the buds in my ear canal as I do with some earbuds. There is a little guide that shows you what the taps do. It is a small learning curve but not difficult. There are 3 EQ settings - I prefer the sounds from the JLab signature setting. You can connect to your phone's assistant - Google or Siri easily. Siri heard me just fine, but I could barely hear her however she did do the task I requested. It is a cool feature. You can tell the assistant to place calls for you or ask it whatever you want. I could answer calls and the caller clearly heard me and I heard them just as well. The charging cord for these is amazing. You don't need a separate cord... The cord is built-in to the bottom of the case so you're never without it. And it's a simple usb... Just plug it into a port! It is short but you won't lose it and it's simple. I would prefer if it was USB-C instead of A, but I can certainly deal with the convenience of having it right there all the time. I cannot speak highly enough about these JLab Go Air Sport True Wireless Earbuds. From the first use, they turn on and connect to my iPhone automatically as soon as I remove them from the case (and I can listen to only 1 at a time if I choose). I recommend these for anyone who wants a comfortable, secure, good sounding, truly wireless earbud with a very reasonable price tag!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their ok the nose cancellation could be be better. But for what it’s worth. It’ll do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good & they get the job done. Speakers not clear on some bass levels

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb Deaign

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way to turn them on without the case. So if you pop them on your head, but wait until you walk to the gym and get on a machine to try and listen to something, you have non functioning headphones. Dumb design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab wireless headphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but very cost such diid last long wish blue color okay headphones limit battery last long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection strength. Turning my head is often enough for the JLab Go Air Sport to drop connection, sound quality isn't great but for $25 it doesn't need to be remarkable. I did this on vacation and just needed something, but I regret not getting something a bit higher quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EarBuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst pair of earbuds I have owned. Bad sound quality, wont stay charged and difficulties with pairing. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Best Buy pulls through. Cant beat these for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JLabgo earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd set of ear buds I have purchase at Best Buy with the past 3 months, and it does not work. I believe this item was defected. I have paid over 100.00 for these ear buds. Best Buy you disappointed me with your electronic brand. I should receive a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but better options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but sound quality could be better……..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible bad quality earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, maybe because they're cheap, it doesn't work properly, it keeps turning off on of the ear sides, it keeps being interrupted when listening to music or in a call, it is just terrible, horrible, bad quality, i guess that's why it is cheap, you get what you paid for?

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Willie, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Decent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jad to return them after 2 weeks not the best but you get what youbpay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality sucked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't have very good sound. Disappointing to say the least.

    No, I would not recommend this to a friend