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Customer Ratings & Reviews

Model:
EBGAIRSPRTRTEL124
SKU:
6503906
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$24.99
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Customer reviews

Rating 4.3 out of 5 stars with 3431 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, comfortable fit, and long-lasting battery life of these earbuds. While users appreciate the quick connectivity and fast charging speeds, some have noted concerns regarding the maximum volume levels and the lack of deep bass. Additionally, a small number of users find the touch controls to be somewhat inconsistent during daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,431 reviews
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough! Wasn’t what I expected for the price!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    J-lab ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they serve their purpose. they get the job done and were not expensive. I've had good experiences with all J-lab products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't bother

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give it a go, and unfortunately it turned out poorly. While initially they worked great for about a week or two. One of the earbuds completely stopped working. I don't know if it was something I did or the thing was malfunctioning. But I even resorted to troubleshooting videos online to no avail.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Won’t charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality if fair for the price, but they stopped charging after only 2 weeks of use at the gym. Unfortunately, I didn’t keep the receipt so I can’t get a replacement without paying for a whole new pair. The built in USB cable in the case is a nice feature (too bad the earbud itself won’t charge).

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 3 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price and starter set. They are not too loud

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality sound, volume is to lower, no a good deal

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback! Please contact us at support@jlabaudio.com. We will help you out. jlabaudio-conv

  • Rated 3 out of 5 stars

    Serviceable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, but nothing to write home about.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Descent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for short term usage. They are a little bulky.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Think twice before purchasing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them less then a month and one of the ear buds is already not working. Also the mic is super sensitive. If you walk/run outside it will pick up the slightest wind and create a lot of interference with the sound. I completely regret trying to save a few bucks and picking up this brand & model ear buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    :/

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were okay, not my favorite, but they got the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pinch bug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay it’s alright but they sound like low after a period of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a ok brand and ok earbuds i think its worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurts ears if you position wrong kinda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these though I have complains that won’t fit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. This only worked for 2 months before the left earbud went out. It went out in the middle of my workout where it started making static noise. I waited a day then put it back in the dock but didn’t see it charging. I don’t recommend this at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken product, not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth it. After initially working well the ear buds stated to connect to my phone while in the charging case (you can find these complaints on Reddit as well). Next the left ear bud decided not to charge or connect to the case and would not play any sound. Followed the steps to “reset” the device and no response. My expectations were low but after barely 2 months this are useless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What you need it for?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for phone calls but not for listening to music. No good music quality

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

  • Rated 2 out of 5 stars

    Don't buy unless you need it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it the sound was great and now you barely can't hear out of the earpiece. And I only used it indoors. It's not worth it unless you just getting it until you get something better

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      You should be experiencing clear audio. Please reach out to our customer support team to get you taken care of! support@jlab.com jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality sound, low volume, not a good deal…..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback! Please contact us at support@jlabaudio.com. We will help you out. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months and the right ear jack no longer charges. Not sure if temperature or sweat did them in but had a similar issue with previous pair just those at least lasted a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Syncing issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t cheap out on headphones, especially these… I wasn’t expecting much from 25 dollar headphones but I was at least hoping both of them would connect.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv