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Customer Ratings & Reviews

Model:
EBGAIRSPRTRTEL124
SKU:
6503906
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$24.99
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Customer reviews

Rating 4.3 out of 5 stars with 3431 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, comfortable fit, and long-lasting battery life of these earbuds. While users appreciate the quick connectivity and fast charging speeds, some have noted concerns regarding the maximum volume levels and the lack of deep bass. Additionally, a small number of users find the touch controls to be somewhat inconsistent during daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,431 reviews
  • Rated 3 out of 5 stars

    Service asistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services all time buy good products oooooo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very dysfunctional headset.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls for the volume don't work consistently. When you put the headphones back in the case it doesn't disconnect from whatever you're listening to, you have to manually disconnect. It keeps searching to connect and then wears out the battery. I'm going to throw this headset in the trash and order another headset from Amazon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ideal for home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bough my second pair 2 years after byibg my first set. Love the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 8 year old boy! For games and his youtube... He likes them ,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy add $20 more and buy something else.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound isn’t great. I have tried super cheap heady phones with better sound quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and reliable, don't know why i didn't make rhis purchase sooner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit and audio sucks.!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disliked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after day 3. Promptly returned them to Best Buy for a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and sound for the price a good fit for the budget

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new go-to buds. You can't beat the price! They last a long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jlab

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked okay for about a month then the left ear driver went out. Soon to be followed by the right ear driver. Wasn't too impressed with the sound quality or battery life.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great until they broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were amazing, until exactly 30 days later one stopped turning on. Would be 5 otherwise.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear of the issues you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us either email, support@jlabaudio.com or give us a call at 405.445.7219 Mon-Thurs 8am-4:30pm PST and Friday 8am-2pm PST. We're here to help! jlabaudio-conv

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    JLab wireless earpiece - disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was difficult to use. I could never get both ear pieces to work together. However, the fit around the ear was exact and comfortable

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Do not buy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor at best. The right ear bud stopped charging after two uses. Lastly, you get a ton of wind noise in your ear on the slightest windy day. I absolutely do not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    OK from music terrible for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not great at all but for music you can hear clearly but phone calls are terrible. It’s very hard to hear and it picks up all background noise.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about this, and thank you for the feedback. jlabaudio-conv

  • Rated 1 out of 5 stars

    Hurts my ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. It hurts my ears when I was using it for work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not loud at all. Not worth the money. I had louder around the sane price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on sale as I needed some over the ear earbuds as others fall out during my workouts. I wore these one time and the right earbud no longer works. Not sure if they were faulty but I expected then to last longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise passthrough by default

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not good earbuds. They have outside noise passthrough enabled by DEFAULT. That means even if you turn off the "Be Aware" option, youll still hear some level of outside noise. I can hear the traffic around me, me stepping on leaves, etc. I can hear the treadmill belt noise underneath me. There is no way to seal yourself off from the outside world.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry for the troubles you're encountering. The GO Air Sport model doesn't support ANC features but have plenty of models that do! jlabaudio-conv

  • Rated 1 out of 5 stars

    One one earbud will stay connected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially paired to my PC, but since then only one earbud will connect. The other just incessantly repeats "J Lab On!" but won't connect. Have done all the usual resetting and troubleshooting and even did a warranty replacement—same issue.

    No, I would not recommend this to a friend