Customer Ratings & Reviews
- Model:
- EBGAIRSPRTRTEL124
- SKU:
- 6503906
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, comfortable fit, and long-lasting battery life of these earbuds. While users appreciate the quick connectivity and fast charging speeds, some have noted concerns regarding the maximum volume levels and the lack of deep bass. Additionally, a small number of users find the touch controls to be somewhat inconsistent during daily use.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Sound goes in and out. The bluetooth connection is also a pain. Must keep the case with you at all time.
No, I would not recommend this to a friendWorst ones yet.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.charge time only last 3.5 hours. NO GOOD.. Looking for something better.
No, I would not recommend this to a friendFailed earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed to work in 3 months. One earbud does not work any more
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear of the issues that you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us at support@jlab.com
Abdel B
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only used twice and it broke down. Past 2 weeks to return it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .There's a 2-year warranty on all our Bluetooth devices! Please reach out to our support team to troubleshoot or begin a claim. support@jlab.com
- Cons mentioned:Volume
Terrible product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not tap to turn up volume, answer phone or anything.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Cons mentioned:Volume
Louder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough !blaaaaaaaaablaaaawwwwwwetc……..!!???
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Don’t buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced twice within 2 months. Used daily for a few hours. Eventually stopped charging. Not looking for great sound but these should be labeled as disposable
No, I would not recommend this to a friendNah
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ain’t what you want. Poor sound quality. Cheap but not good .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
One ear bud broken in less than two month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphone less than 2 months ago. I use it only during running 2-3 times a week. Already right ear bud is dead. Left ear bud is still working but cannot be used with hoodie on. This is a cheap headphone but I didn't expect it will break within 2 months. Wish I could return it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Earbud out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my earbuds went out in last then a month...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .You have a 2-year warranty with our Bluetooth products! Reach out to support to resolve your issue. support@jlab.com
Poor sound and connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.low sound quality and poor blue tooth connection while phone is in pocket.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Not for use with Switch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for use with my Switch. It could be an issue with the switch or the earbuds. THey could be a better match.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Roy,
I'd recommend a gaming headset if you intend on playing video games, as our products are designed just for that use. As you can find low latency, longer battery life, Quick mute functions and a Boom mic to better project your voice online. We can certainly, swap your buds for a gaming headset or buds all that is needed is to reach out to our support team. When you get a chance, please reach out to us either via email support@jlab.com or shoot us a call at 405.445.7219
3 out of 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give a 0 star, they are horrible and the mic sucks
No, I would not recommend this to a friendNot clear sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily falls out of ear, no background cancelation, couldn’t hear good and lost with in Two weeks
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good. It was too late to return. Didn’t realize the return window was so short
No, I would not recommend this to a friendLLab earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Earbuds seem to work well, but I find them very uncomfortable and they hurt my ears no matter which rubber ends I use
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry to hear about this, and thanks for the feedback.
Don't waste your $$$
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second pair of these, and they lasted all of two months. Same problem -- one of the ear buds fails. Went to the store expecting it would willingly exchange them. No luck, because i did not purchase a Best Buy protection plan. Sorry Best Buy, but you have lost my business.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Very cheap, dont connect , dont sound good
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Uncomfortable. Sound is low.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't fit as comfortable as I would like. The sound is not as loud as my old Skullcandy either. Just a cheap earbud wiuld not recommend.
No, I would not recommend this to a friendLeft ear bud stopped after minimal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud stopped working after one month. I used it maybe 5 times. Tried literally everything to get it to work. No luck.
No, I would not recommend this to a friend