Customer Ratings & Reviews
- Model:
- EBGAIRSPRTRTEL124
- SKU:
- 6503906
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, comfortable fit, and long-lasting battery life of these earbuds. While users appreciate the quick connectivity and fast charging speeds, some have noted concerns regarding the maximum volume levels and the lack of deep bass. Additionally, a small number of users find the touch controls to be somewhat inconsistent during daily use.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. Not bad for cheap ear buds. They put too much pressure in and on the ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Item not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right EarPod is no longer working and it's less than a month I made my purchase
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlabaudio.com, and we will help you get a replacement pair.
- Cons mentioned:Volume
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these earbuds. The left one did not work. Replaced with one like these but in black. This pair worked but the volume was not loud enough to hear over the treadmill noise. Returned and got a pair of Sony WF-500. The volume is louder than the JLab pair but could still be a bit louder. My treadmill is very noisy.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Buy a different brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first pair I bought lasted about 4 weeks before 1 earphone stopped working. Best Buy replaced the set with a new set. I have had it for about 5 weeks, and 1 earphone has stopped working. Unfortunately, I am on an extended business trip, without the receipt .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Not suitable for listening to podcasts in a gym.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend to use in a noisy gym. Possibly okay in a quiet environment.
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace a more expensive pair, but the quality was not the same.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your feedback. Please reach out to our support team at support@jlab.com, and we'd be happy to help.
- Cons mentioned:Volume
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud.....................................
No, I would not recommend this to a friend Ear bud issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud didn’t work, we tried to troubleshoot but still couldn’t
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
I didn’t like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like them at. They didn’t come with any instructions. I’m not a fan of them not having a charging cord. Which left me with the only option to charge them in my car. You get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Please always feel free to reach out to us via support@jlab.com we're here to help.
Weak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for these. I had heard great things about this brand, but these little guys were very weak. I returned them.
No, I would not recommend this to a friendBbl buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work very good while in the gym but do not recommend going on a jog with these
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your feedback.
Waste of Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless! It works for a few weeks, then the left earpiece malfunctions despite the earpieces being fully charged. The left earbud tells you “GoodBye” and you hear no music or sound prior to that Goodbye. Never buying again!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Our Bluetooth products come with a two-year warranty. At your convenience, please email us at support@jlab.com for troubleshooting or to begin a claim!
Inoperable headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair I bought. They don’t charge well after the first use sound very low definitely would not purchase again.
No, I would not recommend this to a friendOne bud stopped charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the buds stopped charging after it got through the case battery once (about 6 hours). Now that bud does not hold a charge longer than 30 min, and it has taken about 3 days to get it charged to that level. I would not recommend to anybody
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Not worth to buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected. Ear pains due to its smaller size. The sound is of okay quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This version is absolutely terrible terrible. Do not buy. I want to take to get my money back, but I can’t find my box. Sounds like dollar store headphones.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud doesn't always work, and the charge does not last as long as it should!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
- Pros mentioned:Price
great for working out and price is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was greate for the price, but i prefere earbuds. can workout with no problem
I would recommend this to a friend disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People say they can’t hear me when I’m talking to them
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t give that good sound compared to my other JLAB earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.