Customer Ratings & Reviews
- Model:
- EBGAIRSPRTRTEL124
- |
- SKU:
- 6503906
Customer reviews
Rating 4.3 out of 5 stars with 3432 reviews
(3,432 customer reviews)Rating by feature
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, comfortable fit, and long-lasting battery life of these earbuds. While users appreciate the quick connectivity and fast charging speeds, some have noted concerns regarding the maximum volume levels and the lack of deep bass. Additionally, a small number of users find the touch controls to be somewhat inconsistent during daily use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
JLab - Go Air Sport True Wireless Earbuds - Teal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have good sound. I dislike the product, and will be returning it to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side stoped working after a week never got a refund
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
Not happy with the audio quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Y horrible audio quality of you can afford something better don’t buy this
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Rated 1 out of 5 stars
Poor sound quality and connection
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is adjustable but never very good. Any time I try to make calls with these headphones-the people can barely hear me, it picks up outside noise better than my voice, and I sound distorted even without any outside noise. Additionally, if I turn my head slightly too far, sound cuts out in one, if not both, headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Rated 1 out of 5 stars
Left earbud stops working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these about a month ago. Within a couple weeks the left ear bud stopped turning on. Tried all the hints online but to no avail. Had same problem with this brand previously, but had hoped it was a one off thing. I was wrong.
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have very good sound. Low quality, not a big fan.
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Check the Return policy first.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is hart to plug and don't charge plus the don't tell you is only two weeks to return any purchases.
This review is from JLab - Go Air Sport True Wireless Earbuds - Yellow
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk if it’s because I sweat so much or if it’s just bad quality but these lasted less than 7 months. One of the ear pieces stopped working and it also doesn’t turn off automatically so if my headphones are near me, my phone with connect to them automatically even when they’re “off” and in the case. It rather annoying. I hate them
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback. We've passed this on to our product team for review.
Rated 2 out of 5 stars
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit and feel ok. For music they are not great.
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 months. Now the left earbud won't charge anymore. Don't waste your money
No, I would not recommend this to a friendRated 2 out of 5 stars
Very bulky
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky to my ear was very uncomfortable. I returned
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Not Happy consumer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like the charging connection or color. this is 5th pair they also brake very easily. I would not recommend these
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No type of base whatsoever. You get what you pay for. Returned.
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not purchase again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use mainly for working out. They lasted less than a month when the right ear bud stopped working. Tried all suggestions for resetting, etc - nothing worked. Waste of $30.
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 1 out of 5 stars
Poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product started out great and then after a month of using this earbud, the right side stopped working and then shortly after both the right and left stopped working. I would not recommend anyone to buy this product.
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear of the issues that you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us either email, support@jlabaudio.com or give us a call at 405.445.7219 Mon-Thurs 8am-4:30pm PST and Friday 8am-2pm PST. We're here to help!
Rated 2 out of 5 stars
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are way smaller than they look. Was extremely disappointed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for your feedback.
Rated 1 out of 5 stars
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Right ear bud never worked. Poor sound quality
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first pulled them out of the box to charge them for the first time they would not charge. The earbuds worked great! But could not charge them after the first use. Had to return them.
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Comfortable ear feel and long battery life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I go through wireless headphones, so I am always looking for good options that are comfortable to wear for long periods of time. I do a lot of my work during the day by myself, so I am almost always found with buds of some sort in listening to something while I work. For that reason I keep a few sets at a time since I lose them or sometimes they just quit working after a while. That said I have used JLab buds before and found them to be a solid choice. These are also solid. They are comfortable to wear for long periods of time. I really like that the case has a built in charging cable as part of the case. The sound is great, crisp and clear. I will say that you do need to read and understand the instructions. Do not just charge and use. They, like most buds these days, have the user controlled buttons built in to the ear piece for volume up, down answer calls, skip forward or back etc. The best feature really that I have found vs other buds is great battery life on a full charge. I am using these daily now as they are better than some of the other ones in my collection. Definitely recommend,
This review is from JLab - Go Air Sport True Wireless Earbuds - Yellow
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you so much for your feedback. We love hearing from our customers and we'll definitely pass your experience along to our Product team.
Rated 2 out of 5 stars
Useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not Beats Pro. Something to use until you can get Beats or something else.
This review is from JLab - Go Air Sport True Wireless Earbuds - Graphite
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you so much for your feedback. We enjoy hearing from our customers and we'll definitely pass your experience along to our Product team.





