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Customer Ratings & Reviews

Model:
EBGAIRSPRTRTEL124
SKU:
6503906
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$24.99
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Customer reviews

Rating 4.3 out of 5 stars with 3432 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, comfortable fit, and long-lasting battery life of these earbuds. While users appreciate the quick connectivity and fast charging speeds, some have noted concerns regarding the maximum volume levels and the lack of deep bass. Additionally, a small number of users find the touch controls to be somewhat inconsistent during daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,432 reviews
  • Rated 1 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These only worked twice I got the cheapest Bluetooth earphones so I guess I got what I paid for. I would return them if I could

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappie earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy these. I have had 2 pair fail because one side stops pairing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right earpiece won't work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side piece stopped working after a week. Won't connect to Bluetooth. I just missed the return due date by 2 days and stuck with just left side working piece.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Too small, great for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were too small, had to give to my daughter

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Over the ear Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, little painful on the ears until you get used to them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had These headphones only for a week & then the left earpiece blew out!! I tried every reset method but no good. These headphones are garbage & like the saying goes. “You get what u pay for”

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 2 out of 5 stars

    Buds don't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is bad it keeps signing off I will never..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Christina, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    They suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side worked. Other does not work at all. Total waste of $!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you like bad audio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then you should buy these earphones. I didn’t expect much, but I expected slightly better. Tinny, bass-less sound unless you shove the buds directly against your eardrums.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't buy these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing these headphones and once again, the left headphone stopped working very early on. Waste of money TRASH

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      You have a two-year warranty with our Bluetooth devices. Please contact us at support@jlab.com, and we'd be happy to resolve this for you! jlabaudio-conv

  • Rated 1 out of 5 stars

    Needed for work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash… this was a waste of my money. They do not work well at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan; go with the studio headphone from JLab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones hurt my ears, and the sound quality was definitely lacking. Ended up returning them and getting the studio headphones from JLab, which I'm really happy with.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not waterproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound started to crackle and cut in and out after a week use at the gym. Product not really waterproof. I guess sweat got in and messed it up.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We would love to help provide some troubleshooting tips or assist in processing a warranty claim.
      Please reach out to us at support@jlab.com jlabaudio-conv

  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good fit, average sound quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had one repetitive problem with "wireless sport earbuds"--THEY NEVER STAY IN MY EAR. My sport of choice is cycling which requires a fair amount of head movement to look over my shoulder for cars or other bikes. As a result, I have dropped several in-ear sport buds the moment my ears get sweaty and I pivot my head. Consequently, I was looking for a bud with a design exactly like the JLab Go Air Sport that has an over (and around) the ear hook. The hook itself is a flexible, rubbery plastic material that does not have a "molding wire" in it. (Note: Some wired in-ear buds I have tried have a thin wire in the hook part that you can bend for a tighter fit to the back of the ear.) I was a bit concerned, at first, that without the ability to bend the hook to my ear it the bud would get too loose and let in too much ambient sound. It turns out the hook is extra long and comfortably wraps around my entire ear for a snug fit that does not come loose even when the sweat is dripping and I am looking around for traffic. From that standpoint, these buds deserve 5-stars!!! Unfortunately, there are some issues that force me to remove a star from the rating... First, the case (which charges the buds and has a built-in 2" USB type-A connector--bring your own power source) does not have a way to store the extra "tips." The buds conveniently come with a pair of large, medium, and small tips but there is no way to keep the extra tips in the charging case so inevitably, you will misplace the extra tips. Probably not a big deal, but also a marketing/design flaw in my mind. Secondly, the case stores the buds in "reverse" of how you use them. The left ear stores in the right side of the case, and the right ear stores in the left side of the case. Again, not a deal breaker but it is just weird to get used to. Taking away a quarter star for this. Third, while I do appreciate "touch sensitive" controls on the buds themselves that let you answer a call, turn volume up/down, skip music, etc., I have, on numerous occasions, inadvertently skipped a song, muted a call, and screwed up the volume while simply trying to resituate the buds more comfortably in my ear midway through a workout. I am not sure how one could have it both ways, but it would be nice if there was a pause before the touch controls kick in so that you could push on the earbud without actually activating a control. Minus a quarter star. Fourth, and this is kind of a big deal for me as I sometimes need to answer a call while these earbuds are in, the quality is average at best for listening to music (EQ-ing the music helps a bit) and apparently very hollow (echo) and metallic during phone conversations per the person on the other end of the call. There are too many variables to know whether the buds are causing this sensation or a poor phone connection or something else, but I know I do NOT have people complaining when I use other bluetooth headphones for phone conversations. Minus at least half a star for this. Because my goal with these buds is primarily to listen to music/podcasts while sweating during a workout, and because I have tried and failed with numerous other in-ear sport buds, I am going to go ahead and RECOMMEND them simply because they don't fall out when my ears get sweaty while riding my bike on a mix of city and rural roads at 20 mph. The audio and vocal quality could be better but these fit, they stay in my ear, and they stay charged for a very long time (rated at 32hrs I believe)...which is exactly what I needed without spending an arm and a leg.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THEM.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not pair well together. Sometimes only the left one connects to my cell phone. A few times I have had to disconnect the Bluetooth setting on my cell so that they can connect. Not very reliable. Definitely returning them to the store.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Right ear doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone and the right ear was not working the receiver was out of country so could not return but bad experience overall

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Worst Earbud on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoy nothing but high frequencies than these are for you. Poor fit, became uncomfortable after fifteen minutes or so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these to work out I work out long hours versus the water damage in the sweat does not mess it up very

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as beater buds but the sound quality is almost cartoonishly. I've owned other Jlabs and been satisfied but I can't believe they even pushed these things out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    JLAB warranty is a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud stopped working. I missed the 30 day return for JLAB by one day. JLAB makes you pay for return shipping on warranty. Absolute joke. JLAB is trash.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at support@jlab.com, and we'll get back to you as soon as possible. jlabaudio-conv