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Customer Ratings & Reviews

Model:
EBGAIRSPRTRYEL124
SKU:
10178520
$24.99
Save $5
Comp. Value: $29.99
Deal ends Mar 9, 2026

Customer reviews

Rating 4.3 out of 5 stars with 3220 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,220 reviews
  • Rated 2 out of 5 stars

    Only last for a few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great for a time, but then started to decline. The right side (which I use more often) doesn't always charge when device is on it side. The right headphone has also lost quality of sound is you can barely hear it anymore.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Inexpensive headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are inexpensive and get the job done when wanting to run or bike

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken product, not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth it. After initially working well the ear buds stated to connect to my phone while in the charging case (you can find these complaints on Reddit as well). Next the left ear bud decided not to charge or connect to the case and would not play any sound. Followed the steps to “reset” the device and no response. My expectations were low but after barely 2 months this are useless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jlab earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, but low volume. Economical, but squeeze even a smaller ear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Earbuds work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I can say about these earbuds is they work. I find the sound just average.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero stars. Unusable. Horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. DO NOT BUY!! These are probably the worst sounding headphones I have used. No bass whatsoever. Just tinny and quiet. They have three EQ settings which all sound about the same. I was shocked how bad it was.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 5 out of 5 stars

    Good cheap earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got there at a great price and they're great for working out. They stay in place really well when I'm running and jumping around which is exactly what I was looking for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent, not the best, but also not the worst.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low cost - Semi low comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont quite fit correctly on my ears. Probably would buy again though because of the low cost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The Breakup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break up. I tried to fix with a reset. I got another set from jlab and they do the same thing.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're so sorry to hear that you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality cannot get in ear will not recomme

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I return the product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, short plug. I had to return the item. I was not happy with this purchase. Should have read the specs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the most uncomfortable ear buds I've ever worn. I tried spending time trying to get used to them and tried each of the silicone sizes and they never got better. Usually I could only last 30 minutes - 1 hour before taking them off. Because I tried to get used to them, I missed the two week window for returns, thinking I had 30 days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Nothing to write home about

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound okay. Battery life is no where near the 31 hours listed. More like 12. Comfort is meh.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good & they get the job done. Speakers not clear on some bass levels

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but better options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but sound quality could be better……..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their ok the nose cancellation could be be better. But for what it’s worth. It’ll do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Best Buy pulls through. Cant beat these for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy unless you need it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it the sound was great and now you barely can't hear out of the earpiece. And I only used it indoors. It's not worth it unless you just getting it until you get something better

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      You should be experiencing clear audio. Please reach out to our customer support team to get you taken care of! support@jlab.com jlabaudio-conv

  • Rated 3 out of 5 stars

    Poor Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is poor. Very low and it makes a lot of noise when people talk. Lot of air noises even when you are indoor.

    No, I would not recommend this to a friend