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Customer Ratings & Reviews

Model:
EBGAIRSPRTRYEL124
SKU:
10178520
$24.99
Save $5
Comp. Value: $29.99
Deal ends in 17:55:42

Customer reviews

Rating 4.3 out of 5 stars with 3220 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,220 reviews
  • Rated 1 out of 5 stars

    Weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these. I had heard great things about this brand, but these little guys were very weak. I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No type of base whatsoever. You get what you pay for. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inoperable headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair I bought. They don’t charge well after the first use sound very low definitely would not purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not tap to turn up volume, answer phone or anything.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Earbud out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my earbuds went out in last then a month...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      You have a 2-year warranty with our Bluetooth products! Reach out to support to resolve your issue. support@jlab.com jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Right ear bud never worked. Poor sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is absolutely terrible terrible. Do not buy. I want to take to get my money back, but I can’t find my box. Sounds like dollar store headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Louder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough !blaaaaaaaaablaaaawwwwwwetc……..!!???

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 2 out of 5 stars

    Poor sound and connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    low sound quality and poor blue tooth connection while phone is in pocket.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Check the Return policy first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is hart to plug and don't charge plus the don't tell you is only two weeks to return any purchases.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ain’t what you want. Poor sound quality. Cheap but not good .

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    One ear bud broken in less than two month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone less than 2 months ago. I use it only during running 2-3 times a week. Already right ear bud is dead. Left ear bud is still working but cannot be used with hoodie on. This is a cheap headphone but I didn't expect it will break within 2 months. Wish I could return it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't waste your $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair of these, and they lasted all of two months. Same problem -- one of the ear buds fails. Went to the store expecting it would willingly exchange them. No luck, because i did not purchase a Best Buy protection plan. Sorry Best Buy, but you have lost my business.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    I didn’t like them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like them at. They didn’t come with any instructions. I’m not a fan of them not having a charging cord. Which left me with the only option to charge them in my car. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Please always feel free to reach out to us via support@jlab.com we're here to help. jlabaudio-conv

  • Rated 2 out of 5 stars

    Not clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily falls out of ear, no background cancelation, couldn’t hear good and lost with in Two weeks

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Not for use with Switch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for use with my Switch. It could be an issue with the switch or the earbuds. THey could be a better match.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Roy,
      I'd recommend a gaming headset if you intend on playing video games, as our products are designed just for that use. As you can find low latency, longer battery life, Quick mute functions and a Boom mic to better project your voice online. We can certainly, swap your buds for a gaming headset or buds all that is needed is to reach out to our support team. When you get a chance, please reach out to us either via email support@jlab.com or shoot us a call at 405.445.7219 jlabaudio-conv

  • Rated 1 out of 5 stars

    Not Happy consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the charging connection or color. this is 5th pair they also brake very easily. I would not recommend these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Very cheap, dont connect , dont sound good

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless! It works for a few weeks, then the left earpiece malfunctions despite the earpieces being fully charged. The left earbud tells you “GoodBye” and you hear no music or sound prior to that Goodbye. Never buying again!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Our Bluetooth products come with a two-year warranty. At your convenience, please email us at support@jlab.com for troubleshooting or to begin a claim! jlabaudio-conv

  • Rated 2 out of 5 stars

    LLab earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds seem to work well, but I find them very uncomfortable and they hurt my ears no matter which rubber ends I use

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry to hear about this, and thanks for the feedback. jlabaudio-conv