Customer Ratings & Reviews

They are not Beats Pro. Something to use until you can get Beats or something else.

I had These headphones only for a week & then the left earpiece blew out!! I tried every reset method but no good. These headphones are garbage & like the saying goes. “You get what u pay for”

The headphones were too small, had to give to my daughter

quality is bad it keeps signing off I will never..

Not too bad, little painful on the ears until you get used to them.

I wanted to love these so bad. I had to return these because the left ear bud wouldn’t hold a charge. Reading reviews, seem like most had the same issue.

Didn't last a few months. Plus the jab app is super janky and buggy

Bought these as beater buds but the sound quality is almost cartoonishly. I've owned other Jlabs and been satisfied but I can't believe they even pushed these things out.

I bought this as a gift for someone and the right ear was not working the receiver was out of country so could not return but bad experience overall

these headphones hurt my ears, and the sound quality was definitely lacking. Ended up returning them and getting the studio headphones from JLab, which I'm really happy with.

Bluetooth is terrible; unusable for calling. Static, signal breaks up, &c.

They do not pair well together. Sometimes only the left one connects to my cell phone. A few times I have had to disconnect the Bluetooth setting on my cell so that they can connect. Not very reliable. Definitely returning them to the store.

Left ear bud stopped working. I missed the 30 day return for JLAB by one day. JLAB makes you pay for return shipping on warranty. Absolute joke. JLAB is trash.

I have had one repetitive problem with "wireless sport earbuds"--THEY NEVER STAY IN MY EAR. My sport of choice is cycling which requires a fair amount of head movement to look over my shoulder for cars or other bikes. As a result, I have dropped several in-ear sport buds the moment my ears get sweaty and I pivot my head. Consequently, I was looking for a bud with a design exactly like the JLab Go Air Sport that has an over (and around) the ear hook. The hook itself is a flexible, rubbery plastic material that does not have a "molding wire" in it. (Note: Some wired in-ear buds I have tried have a thin wire in the hook part that you can bend for a tighter fit to the back of the ear.) I was a bit concerned, at first, that without the ability to bend the hook to my ear it the bud would get too loose and let in too much ambient sound. It turns out the hook is extra long and comfortably wraps around my entire ear for a snug fit that does not come loose even when the sweat is dripping and I am looking around for traffic. From that standpoint, these buds deserve 5-stars!!! Unfortunately, there are some issues that force me to remove a star from the rating... First, the case (which charges the buds and has a built-in 2" USB type-A connector--bring your own power source) does not have a way to store the extra "tips." The buds conveniently come with a pair of large, medium, and small tips but there is no way to keep the extra tips in the charging case so inevitably, you will misplace the extra tips. Probably not a big deal, but also a marketing/design flaw in my mind. Secondly, the case stores the buds in "reverse" of how you use them. The left ear stores in the right side of the case, and the right ear stores in the left side of the case. Again, not a deal breaker but it is just weird to get used to. Taking away a quarter star for this. Third, while I do appreciate "touch sensitive" controls on the buds themselves that let you answer a call, turn volume up/down, skip music, etc., I have, on numerous occasions, inadvertently skipped a song, muted a call, and screwed up the volume while simply trying to resituate the buds more comfortably in my ear midway through a workout. I am not sure how one could have it both ways, but it would be nice if there was a pause before the touch controls kick in so that you could push on the earbud without actually activating a control. Minus a quarter star. Fourth, and this is kind of a big deal for me as I sometimes need to answer a call while these earbuds are in, the quality is average at best for listening to music (EQ-ing the music helps a bit) and apparently very hollow (echo) and metallic during phone conversations per the person on the other end of the call. There are too many variables to know whether the buds are causing this sensation or a poor phone connection or something else, but I know I do NOT have people complaining when I use other bluetooth headphones for phone conversations. Minus at least half a star for this. Because my goal with these buds is primarily to listen to music/podcasts while sweating during a workout, and because I have tried and failed with numerous other in-ear sport buds, I am going to go ahead and RECOMMEND them simply because they don't fall out when my ears get sweaty while riding my bike on a mix of city and rural roads at 20 mph. The audio and vocal quality could be better but these fit, they stay in my ear, and they stay charged for a very long time (rated at 32hrs I believe)...which is exactly what I needed without spending an arm and a leg.

Broke immediately. I dont hate the brand. They will except refunds even with out the box. I have been to depressed to return it. Human interaction is draining.

I’m a little bit disappointed because it remained on when I finished to use and the battery twice or more than twice it’s finished and I tried to charge and doesn’t work.

Unable to speak to callers. A lot of feedback saying they cannot hear me due to poor microphone quality. Fine for listening to music but not taking calls.

After using phone, the device can't be turned off without turning bluetooth. Also, it has a tap style button that is not responsive & easy to miss with you finger when tapping.

Purchase these to work out I work out long hours versus the water damage in the sweat does not mess it up very

This was a waste of time. Veey disappointed with this purchase.