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Customer Ratings & Reviews

Model:
EBGAIRSPRTRYEL124
SKU:
10178520
$29.99

Customer reviews

Rating 4.3 out of 5 stars with 3222 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,222 reviews
  • Rated 1 out of 5 stars

    Not sweat proof

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had these for a year and one just went out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible…you can not accept other calls. Not comfortable for your ears. Just a horrible product. Do not waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap materials Poor quality sound You can't control anything!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not working.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the headphones is not working after a month, no support thru the product at best buy, very disappointed.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      When you get a chance, please reach out to us either via email support@jlab.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-4:30pm p.t Friday 8am-2pm p.t so that we may get you a new unit under warranty. With love from the Lab! jlabaudio-conv

  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These killed my ears and the quality of sound was horrible! Returned for a refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a week after I purchased them unfortunately.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they lasted until from August to November, I guess that is something. They were nice until one stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not to the level that I was expecting. Everyone said that they couldn’t hear me

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    Earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't good at all. Very poor quality sound.......

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and no doubt i paid for some cheap headphones and got cheap quality

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about the product you received. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Very poor sound quality for music.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality for music is extreamly poor quality.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received, and thank you for your feedback. jlabaudio-conv

  • Rated 1 out of 5 stars

    Stopped working in 5 weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud stopped working after about five weeks. I like the device, but it didn't last.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry about the product you received. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially they worked great. About a month or so after purchase, the right side stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help.
      For assistance, please email support@jlabaudio.com or call 1-405-445-7219 8am-4:30pm PST

      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not surg the money. Shortly after the return period the left one stopped working completely.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    discouraged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont work! they wont connect with my phone. so fusterating. not happy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work well. Feel a weird feeling while using them like a shock in my neck

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very uncomfortable and is not worth the money to get this product

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry to hear about this, and thanks for your feedback. jlabaudio-conv

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid buds for the price.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a solid pair of earbuds when you’re looking for something for working out or working outside. The included tips fit well, the ear clips hold the earbuds to your ear comfortably, and the sound is good if you’re not looking for something entirely too bass-heavy, though the lack of AptX and AAC decoding is noticeable with quieter music and live recordings. Using for phone calls is particularly good, and the charging case with botH USB-A connection and Qi wireless for charging is a great added bonus. The only real drawbacks to these earbuds are a lack of “Find My”-like capability that competing earbuds do have. While these are inexpensive enough where I could easily afford to replace them, it’ll annoy me if I were to lose one side and find it months later. The other real win here is the color matching. jLab did a great job of matching plastics and silicone where it’s all one solid color instead of two or more different colors across different materials. The packaging is also a win, as there is very little of it. All in all, if you need an affordable pair of buds for the gym or running outside, these are it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it it’s nothing but Bluetooth headphones can not talk into Bluetooth

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Notnwork

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out of box upon buying them and did not charge either

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv