Customer Ratings & Reviews
- Model:
- EBGAIRSPRTRYEL124
- SKU:
- 10178520
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Disappointing but inexpensive so…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud stopped working on the 3rd use. Now a couple of months in they won’t pair with my phone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
A waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to keep up with these ear bugs lost them
I would recommend this to a friendNot applicable for an airplane
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought tgese to listen to a book on an airplane. I could hear very little. I couldn't use them. Off the plane, I couldn't use them on a street. If a car drove by, it was too loud for the earbuds. I needed to hold my phone in my right hand. The Bluetooth wasn't powerful enough.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible.
Told worker to keep my broken headphones… they did
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work (opened couple weeks after purchase, lots going on you know), brought back to Springfield, PA Bestbuy location, showed receipt, was told I could exchange and to get another pair, got the other pair, and said “actually we cannot accept exchange on this.” Forced to buy the other pair and kid matched my original price as consolation for a $2 discount. $26.00 up in smoke. I’m a great customer, and feel like the team there easily could have gone out of their way for me, but probably deal with many bad/naggy/fraudulent customers in the area. Treated me like one of them. Complete joke.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is tinny, ear shape is very small and uncomfortable for wear
No, I would not recommend this to a friendExtra ear pieces not included.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these teal earbuds and was soexcited to use them. Only to find that the extra ear pieces were not included in my box. Very disappointed.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about this. Please contact our support team at support@jlab.com, and we'd be happy to help.
Very complicate to use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't working. I already returned it after using it for 2 days
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
0/5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive in the mail & Best Buy had a stupid policy about a 2 week notice but I work 12 hrs a week so how was I supposed to know? Would not recommend shopping with them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Stopped working within 3 weeks of basic use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these 3 weeks ago. The right ear phone alert stopped working completely. And Best Buy’s return policy won’t allow me to return them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Please reach out to our customer support team! We'll help resolve your issue. support@jlab.com
Not Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this product, would not charge , had to plug in to Laptop to charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry of the troubles you're running into. Please reach out to our support team for all product questions and support. support@jlab.com
Bad Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud died after a week of running with these
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds only work with 1 ear. I wouldn't recommend them!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Climmie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud stop working I need to return item
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.