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Customer Ratings & Reviews

Model:
EBGOAIRRBLK82
SKU:
6396184
Your price for this item is $27.99
The previous price was $29.99

Customer reviews

Rating 4.1 out of 5 stars with 5557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Rating 3 out of 5 stars with 6 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,557 reviews
  • Pros mentioned:
    Battery life, Connectivity, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    great sound quality- compare to IPODS

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. It does stay charged longer than IPODS but the charger is wierd more of a USB, I LOVE that the charge is built in so you dont have to search for a charger but it is sooo short. Luckily the headphones do not slip out of the case easily but it would be great if they had a protective cover. It is not easy to find a protective case for these. They connect easily to my iphone 14. I also do not know if you can tap it to pause or forward songs, answer calls?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised at the quality sound in these ear buds. I've had more expensive ones that didn't sound even half this good! Very balanced base and enough you will love unlike some of the others that fall short. Battery life is great! Only con is they are a bit large for small ears and the case is open top so I can't just throw them in my purse (def need a carry case) The first day they were a bit glitchy but I re-paired them to my phone again and seems to have fixed the issue. I hope these hold up I am very surprised again with the quality and was money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    JLab GoAir Bluetooth earbuds are flawless and affo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these after purchasing several brands over the years trying to be cheap paying only $10 to $15 that were not even close to these. For an extra $15 I got these and they work great. They pair with your phone as soon as you take them out of the charging cradle. The cradle does not have a lid but there is a powerful magnet that does not let them fall out even while shaking them. The sound is awesome and I have not tested them until they ran out of battery but, was told they last about 5 hours. Using them on a phone call worked great The caller was able to hear me clearly and I the same. You can walk around the house with them listening to podcasts or music without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a pair of wireless earbuds for quite some time and I just couldnt bring myself to pay a ton of money for ones when I know I'll probably lose them. At $29, I couldnt be too mad if something happened to these. Right out of the box they connected to my phone without issue (s9plus). The sound is actually a lot better than I expected. It's by no means a contender with some of the much higher priced stuff, but it beat the little earbuds I was using before. I mostly listen to metal, and everything was pretty even on the eq. I was worried these wouldnt fit my ear well, but the design of them fits your whole ear, not just the canal. I jogged a bit in them and never felt like they would fall out. Call quality is good, but the mic picks up A LOT of ambient sound. I'd say the biggest flaw for these is the controls. Its super touchy and trying to figure out if I'd tapped it 2 or three times was frustrating. Overall, you really cant beat these for the price. I'll see how long they hold up!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great sound for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget earbuds. This is my 3rd pair and they work well with music. The volume is a little low for phone calls but I usually just turn up the volume to max. Sufficient listening time with a single charge (I use them for public transportation commutes so I never listen for more than 1-2 hours at a time). Basically, good pick if you don't want to spend too much for higher end earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good set of inexpensive ear bud headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised by the build and sound quality you get from the low price of these wireless ear buds. The buttons on the ear buds themselves are a little confusing to change volume and end calls but you get used to it. Only this I noticed is when you walk further away from your phone, the Bluetooth becomes somewhat unstable with longer distance. you need to keep your phone on you as you walk around the house and such. Magnets keep the ear buds inside the carrying/charging case which has a built in USB connector. Only issue is that there is no cover for the case so make sure you clean the ear buds before putting them back to charge. The USB wall charger does not come with the ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice ear buds. Fit snug and don’t feel like I’m going to lose them while working out. Sound quality is good. Just wish they were a little louder. Otherwise they are awesome for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really afford an expensive earbud. I found these for 14 or 24. i went with the 24 so i could listen to only one ear; dual connect. The signature eq setting sounds fantastic to me. Be careful, they are like wearing ear plugs when they go so the way in, the main reason i only wear one. Great battery life and cool built in usb charging cable. For the price they are an excellent buy. Wow! I highly recommend these for those with a tight budget. You won't be sorry. Don't use the phone feature in a noisy area. That's the only bad thing but who cares

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this around 10 days now and it's sound quality is very very good + battery is awesome it reaches up to 6 hours and with the charger it reaches 24 hours. It also can be used individually I use one with my PC and one with my Phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Fast.efficient.value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. You dont need to spend hundreds for an earpod.battery last for 7 days!great product.fast shipment!thanks

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Okay but not the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is not loud especially when running and the controls on the headphones are annoying when I try to push them in my ear because the earbuds are too big for me so I had to buy smaller ones. But the box is good and charges fast and they do connext to my phone. This headphones are just I really need headphones and I’m broke. I would recommend airpods if you can afford them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    JLab ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ear buds for an early Christmas present and have not been disappointed. The quality and the sound is really good. The price was good also considering the ear buds I thought about buying costs considerably more. Satisfied with the purchase and have recommended them to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great True Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just $29.99, this true wireless headphones is steal. It comes with a burn-in tool on the JLabs app on iOS/Android which can help you tune these headphones into their peak performance. I love that it comes with a built-in USB adapter so all I have to do is plug it into a USB jack and you’re good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work as expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems using them, and they charge relatively fast from any usb port. I wish the small case had a lid of sorts because despite the magnets to charge and store the earbuds keeps them in place, I've had instances of dropping it by accident of event having the earbuds fall loose from the case in my bag. But other than that, functionality is as expected and the audio quality is nice for daily use. I appreciate that they can be turned off without necessary manually disconnecting from the device unlike other Bluetooth earbuds

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you :) jlabaudio-conv

  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    Nice wireless headphones. I'm glad I bought them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to buy. I was looking for a GOOD low cost wireless pods to connect my iphone, listen to music and be able to take calls. Sound is good enough for me. I am able to take calls as they connect fast. charger connects straight into the usb source. no issues there. They don't slip and are comfortable for the ear. while they are put away, they charge so is always at 100%. Nice brand and buds for the price. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Good sound, the case with magnets is great, awesome tapping functions, and the price unbeatable! These are a perfect fit for my extra small ears and they connect automatically every time I take them off the case, which is great! However, sometimes it can be challenging to change to another device, as I need to try several times until they finally connect. As for the battery, I would say 7/10 but they charge fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and charging. Nice size for my ears. Love

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Price

    Rated 5 out of 5 stars

    JLab Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are inexpensive & sound great. Love how easy it is to pair them with both my Android for calls & iPod for music. I currently have the Black, Green & Blue pair. LOVE THEM!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality with good price but flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my J-Lab buds but needed new ones. Picked these up but unlike the previous pair these don't have a case that closes. I lost one of the buds which I admit is my fault but wanted to pass on caution that these can pop out easy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 2 out of 5 stars

    Horrible Customer Experience - In store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, visited the BB location at Corbin's Corner in Farmington, CT. Asked a sales person to help me find these headphones in green; he replied "if it's not on display, we don't have it." This was after showing him the product listed as Available on my app. Thanks to the inneptitude of this gentleman, I had to purchase online, and select pick up in store while I was inside the store. The irony kills me every time. Received my pick up confirmation after 5 minutes, grabbed my headphones, and left the store. Probably it would have been a quick visit if the sales person was kind enough to check the inventory first. Product is fantastic considering its price point, these JLab true wireless headphones offer decent sound quality, comfort, and value. Only downside might be they aren't super loud, so don't expect to be blasting music in them like if you were in a music festival or a concert. Headphones are comfortable and they fit perfectly into the ear, I can even lay on one side without feeling them stabbing my ear canal. Recommended if you're on a budget or if you need an extra set to carry around. The case is small enough to carry around, plus having some extra juice at your fingertips is always welcomed.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

What experts are saying

Powered by alaTest

Rating 3 out of 5 stars with 6 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about comfort and price. Editors have mixed opinions about sound. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 81/100 = Very good quality.
  • TechRadarRating, 3 out of 5Olivia Tambini on November 9, 2020

    JLab Go Air True Wireless Earbuds reviewThe JLab Go Air True Wireless Earbuds are unbelievably cheap – but can they stand up to the competition?

    Full Review
  • EngadgetFebruary 10, 2020

    JLab Go Air review: These $29 wireless earbuds are surprisingly decentFor better or worse, we assign quality to things based on how much they cost. If the best true wireless earbuds you can buy are $230, surely an alternative priced for less than $30 isn't worth your time, right? Wrong. While it may have been true

    Full Review
  • Android AuthorityLily Katz Lily Katz on July 16, 2020

    JLab GO Air review: Go anywhere with the GO AirListeners who don't need the newest features or best audio quality should get the JLab GO Air true wireless earbuds: they're comfortable, compact, and durable. Whether you plan to listen around the office or at the gym, these buds will work

    Full Review
  • T3Rating, 3 out of 5Yasmine Crossland on September 8, 2021

    JLab Go Air review: unbelievably cheap true wireless earbudsThe JLab Go Air are far from being the best headphones in the world but they're great for anyone on a tight budget

    Full Review
  • TechaerisAlex Hernandez on March 10, 2020

    JLab GO Air review: These are the best budget true-wireless headphonesWe get a lot of headphones in for review but the JLab GO Air are really the best budget true-wireless headphones you can get right now.

    Full Review
  • the-gadgeteer.comJulian Perry on May 20, 2022

    JLab Audio GO Air Sport earbuds review - The GadgeteerThe JLab Audio GO Air Sport earbuds fit well and are very reliable. They do not provide audiophile quality sound, but I do not believe that was the design intention. They are nice to listen to and the long battery life makes them a good choice

    Full Review