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Customer Ratings & Reviews

Model:
EBGOAIRRBLK82
SKU:
6396184
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Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,573 reviews
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Decent quality for the price - Can't beat that!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for around the house. Def not for cardio as they aren't secure enough to not fall out. My ears are quiet small, so I might be the problem there :) Anyway - worth the price for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds, quality sound, great for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for the price, sound quality is good but occasionally uncomfortable. One of the earbuds stops working intermediately and starts working again. I have light use so happy with earbuds for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for the price, thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit in ear, decent volume, but very touchy controls. When fitting into ear be sure to only touch the outer edges and only for a few seconds or it will turn off, change song, hang up, etc. Couldn't pass up the price, I'll use til they don't work, then upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My first pair of wireless headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stay in my ear really well even when moving around. Also they aren't supposed to be noise cancelling but they do a pretty good job of canceling most surrounding noises.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks can be deceiving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs of these wireless headphones and my brother used his the first day. Within the next two days, one of the pieces went out and was not relaying sound. I did purchase two-year warranties for both pairs and it will surely be used to replace them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not suitable for making calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took this mainly to make phone calls. people were saying that they couldn't hear me clearly when using these. other than that sound quality is decent enough

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones provide great sound and last a long time on a single charge, glad I bought them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it because it was on sale, a good Brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for not a bad price I'm glad I bought them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first wireless ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first wireless ear buds. I don’t think I’ll ever go back to wired ear buds again. I really like the touch features. I kinda have issues taking it out the case but it’s not a big deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are the first ones that I've ever owned, so I don't know what to expect from them. They connected to my iPhone 12 mini easily, but I did have one instance where they did not disconnect when I placed them back in the case. They were dead the next tried I tried to use them. I don't use them that often and am not used to the tap system yet. I don't know if my troubles are user error or the product's quality. But I seem to have problems with the double tap commands. I either tap too fast, too slow, or not hard enough. My last critique is that I hear static when I use them for calls. When I listen to podcasts or music, they sound fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up. But work well. Very inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They are easy to use and have a long battery life. Has 3 ear cushions for differ t ear sizes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    good earbuds, not ideal for lots of movement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, not ideal for working out. very good for traveling of walking. Not so great for vigorous movement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price................................

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. I was going to purchase some expensive ones, but I periodically misplace or lose them. This was a good value $29.95 and if I lose them it's no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound, but didn’t stay in my ears!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn’t work for me. The sound was great, but they wouldn’t stay in my ears, so I returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good product but not good fit on my ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is nice product easy to use, but not comfortable for me to use because I have a small hole on my ear so that it bothers me a lot and always hear an echoed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Youth user

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for granddaughter as a starter option for cordless earbuds. She said they work just fine with her phone and iPod.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for price and paired well on bluetooth...

    I would recommend this to a friend