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Customer Ratings & Reviews

Model:
EBGOAIRRBLK82
SKU:
6396184
Your price for this item is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,573 reviews
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    It is cheaper but quality not as expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it because it was not connecting well, or at least only one of the headphones was working. Didn't buy another one to see if it was just the one I bought that was defective

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for listening to music, i feel like the batter dies kind of quick though, but they have great sound. I wouldn't recommend for phone calls though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, the battery on these earbuds are terrible. Also, I’m not fond of the sound quality and I don’t like the fact that you can only charge them through your laptop. I returned these and bought Skullcandys. These ear buds are not worth it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you can charge the earbuds with a normal wall charger. If you need more battery life check out JLab's JBuds Air family or Epic Air ANC family. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok the sound is not that great they do their job

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. 3 different ear sizes. EZ to opperate. They are perfect and at a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never bought wireless ear buds before and asked for advice from one of the staff. They showed me several kinds and I decided to go with the JLab Audio and they work great for my needs. I listen to podcasts as I work out and it makes the time go much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Also noice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my son and one for myself because I like the sound these emit. If you're kinda poor like me but not really, buy these!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple and Easy to USe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Reliable but not premium.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound at a good price. Kids liked the options to pick different colors so theyre easier to know which belings to who

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right when I try to turn to play my music for the fist time the left earbud did NOT work. I was send a product that is directed. Since we are in quarantine at this moment Best Buy is close and I don’t be able to return them sine I bought them online. Really disappointed with the product! I thought Best Buy sales good quality products but they don’t pls be careful if u buy this product

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey carol,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music and some calls. Picks up background very well on calls. Battery life is very good as well. Fits nicely in ear not vsrt noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than airpods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound! Wasn't expecting this quality for the price. They sound better than my airpods, and they actually stay in my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Worse ear buds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars are giving this is the worse product I've ever gotten from best buy these ear buds ways fall out and don't stay secure in my ears if I could give this product back I would in a heartbeat

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is satisfactory but these earbuds are jus too big and therefore not a comfortable fit, extends too far out of my ears,have to keep pushing them in so they wont fall out,which they have fallen out...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and perfect price point for the teenager who loses everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love these great investment and it conveniently charges while in the case & it comes with the attached cord

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little earbuds with great sound quality. Will definitely buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great as is.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, you get what you pay for. Sounds good, connection good. Just dont compare the sound to something like bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for for almost 2 years now. Still working great and the charging case is still my favorite part.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a quality product that has a really good sound and stay firmly in place. They are comfortable and provide good sound quality.

    I would recommend this to a friend