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Customer reviews

Rating 4.3 out of 5 stars with 13300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, impressive battery life, and comfortable, snug fit of these headphones. Users also frequently praise the product's affordability, ease of use, and lightweight design. While the vast majority of feedback is positive, a small number of users noted concerns regarding the maximum volume levels and occasional charging issues with the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 13,306 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Somewhat large but nice sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted some affordable earbuds. I got her AirPods and she felt they were too large for her ears. We came across the JLab -Go Air and she noticed that they felt really good in her ears and still provided a real good sound. She opted for the smaller ear tips which felt really good in her ear and enjoyed how they lasted for over 15 hours before she needed to charge them again. Speaking of charging, the JLab Pro Air comes with the charging case that has a built in usb Charger, so you don’t need to have a separate usb cord to connect with. The only issue with this is that it is short. Overall, she is really pleased with these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great Quality Sound for the Price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless ear buds are a GREAT quality for the price! It's not the top quality sound you would expect from a more expensive pair, but amazing quality sound for the price. Long battery life. The downside is you can only pair these with one device at a time. I bought these to take on-the-go so if something happens to them I'm not out much money and have a more expensive pair for at home. I have small ears and these fit well. The lilac color is unique.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a 69 year old man whose only owned one set of wireless earbuds, a style made for exercising which have a bendable "hook" to help hold them in place. I like how they sounded when I would press them into my ear with my finger but, no matter what size tip I tried or how I adjusted the hook, I couldn't get them to stay in snug enough on their own. But they did prove I would enjoy earbuds if I could find a good, or tighter, fitting pair. So I recently decided to shop for inexpensive earbuds and, after doing my research, chose these JLAB Go Air Pop earbuds. They were highly rated in numerous reviews for their price, performance, build quality, ease of use and for having three built-in custom EQ settings. I'm so happy with them I had to write this review. Even being plastic, the earbuds and the case seem well made. However I can tell it's best not to exert too much sideways pressure on the case's hinge when it's open. I read many didn't care for the attached charging cable however I use a charger that has 5 usb ports and it's very easy to plug the case into one of the ports on either end, and I find the attached cable to be very convenient. The orientation of each earbud is maintained magnetically and "snaps" into the case nicely, afterwhich the red light on the case glows steadily if the case battery is above 25% or blinks if it's below. And I love the fact both earbuds pair automatically with my phone when removed from the case and then tell me they're connected and fully charged. I know the sound likely won't impress true audiophiles, but I'm extremely pleased with their fidelity, much better than I expected. I know a lot of it has to do with the fact they fit snugly in my ears. They're light and comfortable and fit me great out of the box with the medium tips but even better when I switched to the small tips. I switch between the EQ settings regularly because they definitely enhance the various music genre, i.e. enhanced bass for Rock, JBL's Signature EQ for instrumentals, enhancing the mids and highs, etc. Even being a novice to earbuds, I found the controls straight forward and very user friendly. They all work as described. And they've proved to be excellent when it comes to phone calls. In fact I received two calls during my initial use and both were clear, on both ends, because I asked each of my friends if I sounded any different than normal and they both said no. The last pleasant surprise is how well the bluetooth works. My home is a small split level yet, with my phone in the living room, I can walk almost anywhere in the house without losing connection. The other day I was listening to music in the garage before realizing I'd left my phone charging in the kitchen. I've rarely been so pleased with a purchase and can't imagine a better value for the money. I've been using them almost daily and hope they'll last a long time however, for what little they cost, if they don't I'll buy another pair without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    J labs are an excellent purchase would recommend t

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these J labs‼️they sound really good and the battery lasts a long time, they fit in my ears very well. I would definitely recommend these. Also they sound really good when I’m on the phone. I think they’re an excellent purchase especially for the money. I lost my last pair in the airport and bought another pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Totally worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my JBL headphones, and honestly… they sound amazing. Super clear vocals, solid bass, and really comfortable to wear even after a few hours. The connection was instant, no drops, no weird pairing issues. Battery life is great so far, and I love how they cancel out noise even without active noise canceling on. Perfect for the gym, travel, or just chilling. For the price, these things are clean sound, deep bass, and that JBL punch that never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JLab GO Air Pop True Wireless Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with these earbuds! The sound quality is clear, the bass hits nicely, and they’re surprisingly comfortable even after long use. The battery life is fantastic — they last way longer than I expected for the price. Pairing was quick and effortless, and the compact case makes them super easy to carry around. Overall, great performance and great value. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds at a great price not bad sounding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little buds with amazing features for a very low price. Considering the price what you get these are very light, very small and very inexpensive and work great. No they are not for audiophiles, No they don't have good bass. But they are clear work great for phone calls and last a long time. The case is very small too. These are a great pair of buds to have to carry around and not worry what they cost. Well worth the price Oh and they have great battery life too. Just get a pair or two keep one in your briefcase or pocket. Stocking stuff? You bet. They feel plastic because they are but the sound is pretty good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best daily use headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are super clear, super cute, and the news quality. The battery life is substantial, and they are durable. They don't often slip from ears and last the longest after near constant use. The only brand I buy anymore. They even come with an ambient nose sound board mixer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Whoa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't write many reviews because I just don't like to take the time but these earbuds deserve my time. I have a number of wireless headphones typically ranging from 150 - 400 dollars, some are over ear, on ear and in ear. I recently bought a 150 dollar pair on sale that had bands that wrapped around the ear to keep the buds in place. They are certainly good but I decided to just try these Air Pop headphones since they are only 25 retail and received good reviews. Whoa. I typically like 80's rock since that is the era I grew up in and when I tried these for the first time I was blown away. I like a little more bass than average and these headphones really delivered. The good part is while they have great bass out of the box they were also able to reach the highs which is unusual. Not sure who Jlab is since this is the first item I purchased from them but they really knocked this one out of the park. I actually feel kind of ripped off knowing that I spent all that money for premium headphones when there are headphones of this quality for this price. The USB A style connector was conveniently tucked away under the case which was good engineering but a little dated. Regardless, the charging still works good. The other thing I noticed right away is how good the buds fit in my ear straight out of the box. I am sure that since everyones ear is shaped differently that experience will not be the same for everyone. Even though the charging connector is a bit dated I still had no issues giving these a 5 out of 5 as they literally sound as good (maybe better) as my 400 dollar over the ear headphones. The noise cancellation is quite good too but I think part of that is attributed to how well they fit my ear. My search is over for the perfect earbud headphones. If they fail tomorrow I will go right back out and buy another pair. Hope this helps. I highly recommend at least giving these a try.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Amazing for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my failing Raycons. I was loyal to them because they were great headphones but the battery life was always trash, loosing the ability to hold any charge within 3 years every time and seemingly getting worse and worse as the latest pair didn't last a year. Unlike Raycons the controls don't shift if you only have one in, so if you one ear you have to use the left if you want to be able to pause. And the fact the case uses usb c is annoying as well, though having a dongle built into the case is nice. But those are my only issues at all. The sound and fit are really nice, the noise canceling is actually better than Raycon, battery life seems good so far (but it hasn't been a month yet), and it even seems like they were programmed to sound like the audio is emanating from the phone in your hands. Like I've had to pull out an earbud just to make sure my phone wasn't making noises. And for the price they're certainly worth while!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    First Impressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up these JLabs after having some issues with my AirPods Pro, and figured I’d find a cheap replacement until I can get my AirPods fixed. I know it’s not fair to compare the two, but unfortunately those are the only other earbuds I’ve owned, lol. First off, I will say that the value of these JLab earbuds is excellent! I got them on sale for $13, but even at a regular price of $20, you can’t go wrong with the features and the audio quality. You can simply tap on the earbuds to control things like volume, track selection, and EQ modes, which is pretty cool. The audio quality seems pretty good to me. Of the three EQ modes that are available, I’m stuck between JLab Signature and Balanced. I like the punchy bass of the JLab Signature, but the vocals do sound a little muffled, IMO. The Balanced mode has better clarity, but lacks that aforementioned bass. There’s also Bass Boost, but I don’t like a ton of bass, so I won’t use that mode. The thing I really don’t like about these earbuds is the fit. I feel like these earbuds are more intrusive than the AirPods Pro. I have sensitive/problem ears and these earbuds make me feel a little dizzy because it feels like my ears are totally plugged. I’ve tried the different ear tips, but it’s the same with all of them. I think I don’t have this problem with my AirPods because they compensate for this with the vents and features like Transparency mode and ANC. Overall, I think these are great as a starter pair of earbuds or maybe a backup pair, especially for the price. I will probably keep these as a backup pair at work, but I definitely won’t be wearing them for long periods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Jlab is THE best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, here's a review of JLab earbuds, keeping in mind they offer a wide range of models at different price points: **JLab Earbuds: A Solid Choice for Value and Versatility** JLab has carved out a significant space in the audio market by offering a diverse lineup of earbuds that generally deliver a strong bang for your buck. Whether you're after truly wireless freedom, budget-friendly listening, or workout companions, JLab likely has a pair that fits the bill. **What Stands Out:** * **Affordability:** This is often JLab's biggest selling point. You can find quality earbuds from them without breaking the bank, making them a great option for students, budget-conscious buyers, or those prone to losing earbuds. * **Variety of Models:** JLab offers a wide spectrum of earbuds, including truly wireless (TWS), wireless neckband styles, and wired options. They also have specific models tailored for sports, kids, and everyday use. * **Decent Sound Quality for the Price:** While they might not compete with premium audiophile brands, JLab earbuds generally offer a pleasant and balanced sound profile suitable for most music genres, podcasts, and calls. Bass is often emphasized, which can be appealing to many users. * **Comfort and Fit:** Many JLab earbuds come with multiple ear tip sizes to help you find a secure and comfortable fit. Some sport-oriented models also include ear hooks or wings for added stability during workouts. * **Features:** Depending on the model, you can find features like Bluetooth 5.0 or higher for stable connections, IP ratings for water and sweat resistance, built-in microphones for calls, and touch controls for managing playback and calls. Some higher-end JLab models even offer active noise cancellation (ANC). * **Battery Life:** JLab earbuds often boast respectable battery life, with many TWS models offering several hours of playtime on a single charge and additional charges via the carrying case. **Potential Downsides:** * **Sound Quality (Compared to High-End):** While good for the price, the sound quality might lack the detail, clarity, and nuanced audio experience of more expensive premium brands. * **Build Quality (Entry-Level Models):** Some of the more budget-friendly JLab options might feel less premium in terms of materials and overall build quality. * **ANC Performance (Mid-Range):** If a JLab model offers ANC at a lower price point, the noise cancellation might not be as effective as that found in higher-end ANC earbuds. * **App and Customization:** While some JLab models have companion apps for customization, the features and user experience might not be as polished or extensive as those from larger, more established audio brands. * **Microphone Quality (Lower-End):** Call quality on some of the more affordable models might be just adequate, especially in noisy environments. **Who are JLab Earbuds For?** JLab earbuds are a great choice for: * **Budget-conscious buyers** looking for good value. * **Students** who need reliable and affordable audio. * **Fitness enthusiasts** who need water/sweat-resistant options. * **Casual listeners** who enjoy decent sound for everyday use. * Those who want a variety of features without paying a premium price. **Overall:** JLab earbuds provide a compelling combination of affordability, features, and decent performance. They might not be the absolute best in any single category, but they consistently deliver good value and a satisfying listening experience for a wide range of users. Before buying, it's always a good idea to check specific reviews for the particular JLab model you're considering, as features and performance can vary significantly across their product line.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quick replacement after losing my previous headphones, and these turned out to be a great find. The sound quality is surprisingly good for the price, with clear audio whether you’re listening to music or watching shows. The build feels solid, and I haven’t run into any issues so far. The microphone quality is also decent, making them reliable for calls or casual use. On top of that, the battery life lasts a long time, which is a big plus if you don’t want to charge them constantly. Overall, these are a great budget friendly option and definitely worth considering for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Wouldn't stay in my ear

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many wireless headsets through the years and I normally get the type that has a hook over the ear since I am relatively active. These headphones sound good and the battery is more than sufficient for my needs, but I can't get them to stay in my ear and am sure I will lose it one of these times when it falls out. Even if I am just sitting around, these fall out after a few minutes, so walking or running is not an option with these for me. As I mentioned, I usually buy the type that hook over the ear since I haven't found any in-ear headphones that stay in. Many of the headphones I've had in the past come with various size rubber fittings to try to get a tight fit...these do not. There is only one size that comes with these headphones. The other issue I had when using these was that the R/L is written very small on the case and I didn't notice that I had put the left earphone in the right holder and vice versa. I realized this when I tried to use them the next day and the batteries were completely drained. It would be helpful to have L/R designation a different color than the case so you can easily tell which is which...or ensure that the earphone won't fit in the wrong slot. It looked like it was magnetically seated when I put them in and they didn't fall out when I held the case upside down. I don't think this is a big deal as I would have gotten used to it over time. Overall, I would not recommend these since they kept falling out of my ear and I'm sure I will lose them if I ever went on a run with them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Amazing sound for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds especially considering the price. They fit pretty well into my ears, which is impressive considering I have a deformity on the right one and many earbuds don't fit well. For the money it's hard to beat these. They aren't the loudest, but pack a punch and are good for casual use. If you were looking for something crystal clear with loud, deep bass and crisper sound you should spend more, but if you want something cheap and practical that feels like it costs $30 more, get these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha battery on the case lasts a few days with nearly all day usage of the headphones. The sound is fantastic. I honestly prefer these over my old air pods. The built in eq mixes you can change between are neat. Love that base boost mode. Under priced for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair. Sounds are great. Love the color.would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great price and battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my budget earbuds. Had a 40$ pair last, did the job. Just wound up losing both of em after a year. I'm not a fan of Jlab, and their touch activated controls for all their stuff. But at 20$, I had to check them out. Form factor for case and buds are fine, nice and small. Sound is fine. I'm not a sound enthusiast, I just listen to podcasts and Youtube. Nothing bad here, as good as my last pair, if not a bit better. Zero issue connecting them to my phone. Range not the best, but rarely a problem for me. The real standout of this one is the battery life, especially for the price. My last paired lasted about 4-5 hours, each bud. This one? One bud [left] lasted for almost 8 hours, pretty much my full work shift. Changed them out, and within 20 minutes, maybe less, that one was already back up to 100%. (I switched back to left to have my right ear free while working in my home office, due to home layout) Absolutely impressive, especially for 20$.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    JLab.....The Best Budget Ear Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds were a steal. I bought them on sale for 9.99 and so glad I did. They sound great, are comfortable, light weigth and the battery lasts 5-6 hours. They are pretty strurdy too considering how inexpensive they were. Super easy to pair right out of the box and worth every penny at 9.99. I would pay 24.99, which is the reguslar price. I love my JLab Go Air POPs!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Bang for the buck

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought these for my daughter since I had a pair of my own, the battery life is excellent, connects quickly and the sound quality is great.

    I would recommend this to a friend