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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 5,573 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones for the price I got a great deal at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for someone and they like them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds for a great price. Comes with different size ends for comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my JLab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ima very satisfied with this product doesn’t take long to fully charger

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like the fit. Kept dropping out of ear. Returning back. Bought another model with Anc.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback. We hope you enjoy our ANC model! -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    great earbuds if you are alone in a box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with volume, controls. Then I had to keep adding words in order to send this review.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommend. Very comfortable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great set up budget headphones.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are easy to pair, and easy to use. There is a bit of learning curve on the controls but they are easy and stay in the ear well. Also the battery life is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect fit, sound and comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mother and she has had nothing but great things to say about them. She was looking for something that didnt fall out of her ear. That were comfortable though, sweat resistant and had good clarity. This is what she calls the perfect ones for her.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Had high hopes...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that these would be exactly what I wanted, but not quite. I liked all the features, but in reality, both earbuds took turns randomly cutting out. Even while sitting still and with my phone 2 feet away, they still cut out. As a side point, the sound was 'tinny" and not loud enough. Therefore I am returning these and looking for something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for, not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for calls, podcasts or low quality music. Only works in one ear at a time. Left ear cuts in and out for me. The rubber in ear piece in uncomfortable due to the logo, but can be replaced with more comfortable ones. You get what you pay for, for the price it performs as well as I thought they would, but if you want high quality sound, comfortable in ears, and perfect bluetooth connectivity, save up for higher quality.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Mattass76, than you for your detailed review.
      The earbuds should work at the same time if you so chose.
      Please try troubleshooting to pair both earbuds together by following these instructions:
      1. Put the earbuds inside of their charging case
      2. Unpair them from your Bluetooth device, and turn Bluetooth off
      3. While in the case, tap each earbud sensor 5x quickly, one at a time
      4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
      5. remove the remaining bud from the case, wait until you see a solid white light.
      6. Turn Bluetooth on, and pair them to your device.
      If you have any questions or concerns, please contact our customer service team for help -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for traveling and even around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little buds, sound could be better but for the price, I won't complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted some cheap wireless earbuds for use at my office desk and didn't want to spend a lot of cash. These fit decently well, but I don't think I'd use them if I were exercising. The sound quality isn't on par with something like a nice set of over-the-ear headphones, but for the price aren't absolutely terrible either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYONE at the Edwardsville, Il store are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 pairs. One for me and one for my daughter. We use them when we go walking.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my daughter but ended up giving to my nephew. They are 2 big for her ears shes 13.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the earbuds. I bought it for my nephew and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re wonderful. A nice fit for the ears , well priced , sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Didn't fit me well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality but to bad it didn't fit my tiny ears.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Rore, I'm sorry these didn't fit well for you. You can shop smaller ear tips as long as they are 3.5mm that may be placed on your earbuds for a more comfortable fit. -JLab Audio jlabaudio-conv

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